Customer Success
hace 1 semana
Estamos en búsqueda de un
Customer Success
enfocado a brindar una
excelente experiencia al cliente interno
, asegurando atención, seguimiento y cumplimiento en tiempo, calidad y alcance de las solicitudes o proyectos asignados.
Responsabilidades principales
- Atender y dar seguimiento a solicitudes del cliente interno.
- Asegurar calidad y tiempos de respuesta.
- Participar en proyectos que mejoren la experiencia del cliente.
- Documentar procesos y apoyar en análisis de datos.
- Impulsar la mejora continua dentro de las áreas internas.
Requisitos
- Experiencia en atención a cliente interno o roles similares.
- Conocimeintos en Operaciones
- Mejora continua
- Documentación de procesos
- Análisis de datos
- Tecnologías relacionadas con gestión de proyectos
- Escolaridad deseable: Ingeniería Industrial, Administración, TI o afines.
- Deseable (no indispensable): Certificación PMI.
Ofrecemos
- Sueldo mensual: $20,000.00 brutos
- 10% en vales de despensa
- 10% en fondo de ahorro
- Horario: Lunes a viernes, 9:00 am a 6:00 pm
- Contratación por reemplazo
- Oportunidad de crecimiento y desarrollo interno
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