Implementation Manager

hace 6 días

Av Paseo de la Reforma No Mexico City Mexico Zinier A tiempo completo
Company Description

Zinier's modern field service management platform helps companies with large and complex field service teams deliver an unparalleled experience to customers. 

From matching the right work to the right people at the right time, to creating step-by-step mobile workflows guiding technicians, or even automatically creating work orders to kick off the next series of steps in an installation process, Zinier is your complete, end-to-end solution for field service delivery. 

Our customers include large telecom companies with hundreds, even thousands of technicians who install and repair equipment on a daily basis, to leading satellite companies that provide complex tracking of ship fleets. Any company that needs to install, maintain, and repair equipment out in the field can use Zinier to supercharge their teams. 

We're a global company headquartered in Burlingame, California, with offices in Mexico City, Singapore, and Bengaluru. Our investors include Accel Partners, Newfund, and StartX.

Job Description

Acts as a key component of the solutions team, responsible for making sure that client requirements are translated into the ZINIER system and support in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the project charter and contract.

Overall performance responsibility for helping to identify scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. Must provide day to day direction to the project team and regular project status to the client.

Key Responsibilities:


•   Assist Implementation Managers in translating client requirements into clear ZINIER deliverables that can be communicated to our Product and Engineering teams.


•   Identify and keep track of key milestones that need to be complete for project success and adherence to timelines.


•   Go through processes with the team, identify bottlenecks and develop "out-of-the-box" solutions.


•    Assist Zinier salespeople with account information gathering for Use Case identification.


•   Attend vendor and customer meetings when required.


•   Daily job responsibilities may change based on customer need.

Qualifications

Must to Have:


•   Bilingual (English/Spanish)


•   5-8 years of experience in:

-    Software engineering and architecture

-    Database

-    APIs 3

-    Process modeling

-    Presales activities  


•   Experience in project management

Nice to Have:


•    Experience working in a start-up or entrepreneurial environment is highly desirable.


•    API development experience


•    Experience working with international teams

Additional Information

Perks:

-    10% Annual Bonus

-    Travel

-    Computer

-    Vacation

  • Global Implementation Program Manager

    hace 6 días

    Mexico City SMX Services & Consulting, Inc. A tiempo completo

    A consulting firm in the telecom sector is seeking an entry-level Project Manager to handle project objectives, lead implementation teams, and ensure coherent communication with clients. The ideal candidate has a Bachelor's degree in Engineering and at least 1-3 years of customer interface experience. Fluency in English and Spanish is required, and knowledge...

  • Project Manager – Deel Implementation

    hace 1 semana

    Mexico City ENG A tiempo completo

    Project Manager – Deel Implementation (Part-Time) Join to apply for the Project Manager – Deel Implementation (Part-Time) role at ENG About the Company ENG is a leading BIM company specializing in hands‑on, field‑focused Building Information Modeling (BIM) services. Since 2007, we have completed more than 5,000 projects and grown into one of the...

  • Project Manager – Deel Implementation

    hace 6 días

    Mexico City ENG A tiempo completo

    Project Manager – Deel Implementation (Part-Time) Join to apply for the Project Manager – Deel Implementation (Part-Time) role at ENG About the Company ENG is a leading BIM company specializing in hands‑on, field‑focused Building Information Modeling (BIM) services. Since 2007, we have completed more than 5,000 projects and grown into one of the...

  • Senior Manager, Implementation Services

    hace 1 semana

    Mexico City Global Payments Inc. A tiempo completo

    Senior Manager, Implementation Services – LATAM Global Payments Inc. Responsibilities Manages project delivery of varying size and complexity within the LATAM business unit. Helps to define and scope parameters of delivery roadmaps, and associated project components, developing timelines, solution specifications, identifying and securing needed resources,...

  • Senior Manager, Implementation Services

    hace 1 semana

    Mexico City Global Payments Inc. A tiempo completo

    Senior Manager, Implementation Services – LATAM Global Payments Inc. Responsibilities Manages project delivery of varying size and complexity within the LATAM business unit. Helps to define and scope parameters of delivery roadmaps, and associated project components, developing timelines, solution specifications, identifying and securing needed resources,...

  • Remote Enterprise Implementation Lead

    hace 6 días

    Mexico City Gladly A tiempo completo

    A customer experience software company in Mexico City is seeking an Implementation Manager to onboard new customers and manage their implementations effectively. The role involves working with internal teams and clients to ensure on-time and on-budget project delivery, while also enhancing customer service through AI integration. Ideal candidates will have...

  • Technical Implementation Specialist

    hace 4 semanas

    Mexico City Tidal A tiempo completo

    Job Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

  • Technical Implementation Specialist

    hace 4 semanas

    Mexico City Tidal A tiempo completo

    Job Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

  • HR Implementation Manager

    hace 1 semana

    Mexico City Deel A tiempo completo

    Get AI-powered advice on this job and more exclusive features. Overview Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and...

  • HR Implementation Manager

    hace 6 días

    Mexico City Deel A tiempo completo

    Get AI-powered advice on this job and more exclusive features. Overview Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and...