Programmatic Consultant

hace 6 días

Mexico City Metropolitan Area Amazon A tiempo completo

Description
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on , services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

We are seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the DSP. The PSC will develop and deepen long term relationship with our enterprise agency and advertiser clients by owning the end to end engagement including: training, onboarding and implementation, technical support and troubleshooting. The PSC will drive strategic consultation of DSP best practices with clients spanning campaign setup/optimization and integrations, serving as a point of escalation and advocate for the client within Amazon.

Key job responsibilities

Own the relationship with clients and provide high-touch proactive support such as onboarding, education, continuous product usage consultation, and industry best practices to ensure client success

  • Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry, its competitive landscape and key business issues.
  • Be owners for current campaigns performance, future strategy and competitive scenarios.
  • Navigate multiple stakeholders; bridge organizational and structural gaps with a focus on customer results and satisfaction.
  • Help drive evolution of Amazon DSP into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
  • Serve as the primary point of contact for technical issues; communicate, triage, and manage open tickets to resolution
  • Define and improve processes and tools for the Solutions Consultant team to serve clients better
  • Design and deliver performance updates, business reviews and growth opportunity presentations to key agency contacts

Basic Qualifications

  • 3+ years of digital advertising and client facing roles experience
  • Experience analyzing data and best practices to assess performance drivers
  • Experience with annual brand and media planning

Preferred Qualifications

  • Experience in e-commerce or online advertising
  • Experience in omni-channel marketing, search engine marketing or search engine optimization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A3139875

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