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Salesforce Technical Delivery Manager

hace 3 horas


Ciudad de México, Ciudad de México The Ksquare Group A tiempo completo

About Us

The Ksquare Group was established in 2014 in Dallas, TX. We are an international company with a presence in various countries, including Mexico, the USA, India, and the Dominican Republic. Currently, we have more than 250 Ksquarians and are growing. We offer technological solutions through multidisciplinary Pods specifically designed to meet our customer's needs. Depending on the skills required by every project, the best professionals are selected to bring all their talent together to achieve mutual goals. We authentically care about the comfort, wellbeing, and career growth of all our employees making sure integrity, innovation, leadership, accountability, and collaboration continuously stand by one and each one of us. We believe and trust all our outstanding professionals and realize how special they are but what makes us even special is the family we have become through the years.

Position Overview

We are seeking a
highly skilled Salesforce Technical Delivery Manager
to lead the successful execution of Salesforce-based projects across multiple business units and industries. This individual will play a pivotal role in bridging the gap between business needs, technical architecture, and agile execution, ensuring outcomes are delivered
on time, on budget, and aligned with business goals
.

The ideal candidate will have
deep Salesforce platform expertise
, excellent people leadership skills, and experience managing delivery under structured execution models like KITE. This role includes
direct management of technical delivery teams
and requires client-facing maturity.

Key Responsibilities:

Technical Delivery Leadership

  • Own the
    end-to-end technical delivery
    of Salesforce initiatives.
  • Translate business and functional requirements into detailed technical specifications.
  • Apply and enforce Salesforce best practices and maintain scalable, secure, and high-performing solutions.
  • Drive implementation across custom development (Apex, LWC, Flows) and declarative features.

Project & Execution Oversight

  • Lead delivery through all KITE framework phases: Planning, Kickoff, Requirements, Design, Build, Test, Deploy.
  • Ensure alignment to Agile ceremonies such as Planning, Refinement, Stand-ups, Demos, and Retrospectives.
  • Track and report on sprint velocity, resource capacity, risk mitigation, and milestone attainment.
  • Manage project governance and enforce Definition of Ready / Definition of Done standards.

People & Stakeholder Management

  • Manage and mentor direct reports including Developers, Architects, and Admins.
  • Conduct performance reviews, provide coaching, and support skill development.
  • Act as the technical liaison with internal stakeholders and external clients.
  • Support staffing decisions and role allocation within delivery squads.

Cross-Functional Collaboration

  • Work closely with product, operations, and marketing teams to ensure technical alignment with business needs.
  • Collaborate with Salesforce BAs and functional consultants to validate requirements and maintain traceability.
  • Engage with third-party vendors and system integrators when applicable.

Platform & Integration Oversight

  • Oversee integrations between Salesforce and external systems using APIs, middleware (e.g., Mulesoft), and connectors.
  • Maintain source control, deployment pipelines, and configuration documentation.
  • Support Salesforce environment strategy across Dev, QA, UAT, and Production.

Requirements:

  • 5+ years of experience in
    Salesforce platform delivery
    , including custom development and solution design.
  • Proven experience managing technical Salesforce projects in a
    client-facing or cross-functional environment
    .
  • Deep knowledge of
    Salesforce architecture, security model, and data management
    .
  • Hands-on experience with
    Apex, Lightning Components (LWC), Flows, and Salesforce APIs
    is a strong plus.
  • Familiarity with
    Agile project management tools
    such as Jira, Confluence, and Azure DevOps.
  • Salesforce certifications such as
    Platform App Builder, Developer I/II, Application Architect, or System Architect
    are preferred.
  • Exceptional written and verbal communication skills, with the ability to engage with both technical and non-technical audiences.

Why Join Ksquare?

  • Lead transformative Salesforce projects with enterprise clients.
  • Be part of a high-performing, multicultural team with
    growth paths in both technical and leadership tracks
    .
  • Gain exposure to cutting-edge Salesforce technologies and delivery models.
  • Work in a
    flexible and remote-first environment
    , backed by a proven hybrid delivery methodology.
  • Contribute to the continued evolution of Ksquare's
    KITE framework and delivery excellence standards
    .

The Ksquare Group does not and shall not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. As an equal-opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of the conditions previously mentioned.