IT Technician

hace 2 días


La Gran Hacienda Coah, México SANHUA MÉXICO INDUSTRY A tiempo completo

Por crecimiento interno, en Sanhua Mexico Industry nos encontramos en la búsqueda de un Técnico de Soporte de IT para brindar atención y soporte técnico a usuarios finales, y líneas de producción garantizando la correcta operación de los equipos, sistemas y aplicaciones de la empresa.

Responsabilidades principales:

  • Brindar soporte técnico de primer y segundo nivel a usuarios y líneas de producción (presencial y remoto).
  • Diagnosticar y resolver incidencias de hardware, software y conectividad.
  • Instalación, configuración y mantenimiento de equipos de cómputo, impresoras y dispositivos móviles.
  • Soporte a sistemas operativos Windows.
  • Apoyo en tareas de inventario de equipos y activos de IT.
  • Escalamiento de incidentes cuando sea necesario.
  • Cumplimiento de políticas de seguridad de la información.

Requisitos:

  • Carrera técnica o licenciatura en Sistemas, Informática o afín.
  • Experiencia mínima de 6 meses en soporte técnico.
  • Conocimientos en Windows 10/11.
  • Redes básicas (LAN, Wi-Fi, VPN).
  • Reparación de Hardware de PC y laptops.
  • Actitud de servicio y buena comunicación con usuarios.

Deseable:

  • Inglés básico/intermedio

Habilidades clave:

  • Orientación al usuario.
  • Resolución de problemas.
  • Organización y seguimiento.
  • Trabajo en equipo.
  • Capacidad para trabajar bajo presión.

Tipo de puesto: Tiempo completo

Sueldo: $111,111.00 al mes

Beneficios:

  • Aumentos salariales
  • Ayuda o servicio de transporte
  • Caja de ahorro
  • Estacionamiento de la empresa
  • Servicio de comedor
  • Uniformes gratuitos
  • Vales de despensa

Pregunta(s) de postulación:

  • Último empleo en el área de IT, comparte una descripción de tus actividades

Experiencia:

  • Soporte técnico: 1 año (Obligatorio)

Lugar de trabajo: Empleo presencial


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