Sales Customer Representative
hace 2 días
We're seeking a motivated and goal-driven individual to join our team as a Sales Call Center Representative. In this role, you'll be the voice of our company, connecting with both current and potential customers over the phone to promote our products and services, close sales, and build lasting relationships.
Success in this position requires excellent communication skills, a persuasive and confident approach, and the ability to thrive in a fast-paced, performance-driven environment.
Sales Call Center Representative Responsibilities
Handle inbound calls from interested customers and convert inquiries into sales
Follow a structured sales script while personalizing conversations to meet client needs
Clearly explain product features and benefits to customers
Overcome objections and close sales consistently
Identify upsell and cross-sell opportunities to maximize customer value
Meet or exceed daily, weekly, and monthly sales goals
Document customer interactions and sales outcomes in CRM software
Participate in regular sales training and team meetings to improve techniques and performance
Maintain a positive and professional attitude with every call
Sales Call Center Representative Requirements
Previous experience in a sales or call center role preferred
Strong English skills
High school diploma or GED required; college degree a plus
Strong sales instincts and a results-oriented mindset
Exceptional communication and persuasion skills
Confidence in overcoming objections and closing sales
Familiarity with CRM software and Microsoft Office Suite
Fast and accurate typing skills
Ability to multitask and stay organized under pressure
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