Senior Training Manager, LATAM TA/Product In-Market
hace 6 días
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at .
This position is based in Canada and will not require on-site work. However, there may be occasional travel to Northbrook office required.
Purpose & Scope:
The Senior Training Manager position is responsible for designing and delivering core product training courses as required by GCA and Business objectives, including strategic focus, as well as feedback to leadership team, in order to shape strategy and further tactical development. An essential component of the role is field implementation and follow-up of the core product training by working with individual representatives on field contacts. This position will also have a strategic role in identification of new opportunities for training teams, areas of improvement and feedback to both global and local teams. The function will also support other non-product training initiatives for managers and representatives, based on resources availability and business prioritization. Significant interaction with Sales Representatives, Territory Business Managers, Sales Managers, Regional Business Directors, Marketing Managers and Senior Leadership to continually identify important and strategic training opportunities that will ultimately impact sales results and benefit the patients we serve.
Responsibilities and Accountabilities:
- Your main responsibility is the design, preparation and facilitation of new hire training classes including home study, classroom, and pull-through training activities.
- You play a critical role in the development and execution of sales training workshops at Sales Meetings.
- You will have a strategic role in identification of new opportunities for training teams, areas of improvement and feedback to both global and local teams, shaping the overall training process.
- You will serve as a key point of contact for TA/Product training teams and CD leadership teams to collaborate on setting up a regional training plan approach.
- You will utilize data and insights to drive and develop training programs while working closely with Commercial/Brand Team/Sales directors on follow up of KPIs, which have been set to track progress of training development and the effect on business results and objectives achievements.
- You must have in depth knowledge of the disease state, products, technology, business acumen and competition within your functional area of expertise.
- Your ability to effectively demonstrate and coach on selling techniques within the Astellas Customer Engagement (ACE) Model is also a requirement.
- Understanding the Astellas Core Competencies and modeling these behaviors in an exemplary fashion is mandatory.
- You are required to coordinate and collaborate with multiple departments including but not limited to: Marketing, Medical Affairs, Learning Solutions & Technologies, Field & Launch Excellence, Omnichannel & Marketing Excellence, Legal, Regulatory, Ethics & Compliance, MSL Team, Operations, and Human Resources.
- Field Sales is our main customer and highly effective teamwork is required.
- You are required to help Field Sales Leadership develop and implement initiatives that are specific to a local geography as needed.
Qualifications Required:
- Demonstrated knowledge of Oncology and/or Women's Health products, disease state, business acumen and selling skills related to division.
- Strategic thinking, strong collaboration, and communications skills.
- Relevant experience in coaching, general and functional field facing capabilities and sales leadership.
- Good understanding and knowledge of pharma and business environment
- Ability to travel (up to 20% and may require some weekend travel).
- Must be computer literate and familiar with technology, data analytics tools and reports.
- Four-year college/ university degree or equivalent required.
- Minimum of 6 years relevant work experience. This experience would be well balanced through training, mentoring, and working with representatives as well as a demonstrated ability to interface well with all customer types.
- Demonstrated previous sales training experience, proven presentation training and teaching skills.
Preferred Qualifications:
- Experience in developing and coordinating new and existing sales training programs.
- Experience in developing and coordinating sales teams.
Developing and leading selling skills and/or product training programs at regional and/or national/ cross country level.
Working Environment:
- This position is based in XXXXX and will require on-site work.
- (OR) At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
Benefits:
- Medical, Dental and Vision Insurance
- Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
- 401(k) match and annual company contribution
- Company paid life insurance
- Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
- Long Term Incentive Plan for eligible positions
Referral bonus program
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