Senior Account Manager

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Relationship Managers are responsible for nurturing one of our most valuable assets: our existing clients. Their ultimate goal is to proactively build long-term relationships that foster trust and loyalty, while driving business growth through increased service adoption and identifying new opportunities within each fleet.

Working closely with internal teams, they continuously seek ways to optimize client performance, generate cost savings, and align with client goals and practices. To succeed in this role, Relationship Managers must demonstrate strong business acumen, a deep understanding of our operational and product offering, excellent interpersonal skills, and a proactive mindset that anticipates client needs and delivers results.

• Generate share of wallet opportunities with existing customers. Identify needs and develop proposals with Elements value added services. Coordinate end to end sales process for a new asset and service  on boarding (this will include risk under writing process, customer visits, contract negotiation and implementation process) 
• Accountable for the overall relationship management of clients. Primary point of contact. Coordinate internal areas in order to meet day to day or new requirements. Meet clients to maintain and growth business relationship. Oversee line renewals and legal changes.
• New products & services introduction with existing clients to enhance profitability. Presentation of new products to clients once rolled out.
• Responsible for the development, planning and execution of a strategic account plan. Including coordinating with strategic consulting projects and business reviews
• Identify and articulate best practices within the industry. Demonstrated analytical ability, critical reasoning and strategic thinking in order to generate loyalty with customers

- Education and Experience

• Minimum of 5 years of relevant business experience.
• MBA Desirable
• Project Management success stories
• Proficient in English language (both written and oral)
• Experience within the vehicle management or a related financial/asset-based industry is preferred
• Willingness to travel up to 25% of time dependent on client portfolio and location
• Adaptability to fast-paced, evolving environments with shifting client needs.
• Exceptional communication skills—both verbal and written—with the ability to influence senior decision-makers and navigate challenging conversation
• World-class negotiation skills and a proven track record of driving revenue growth and business expansion
• Strong emotional intelligence and executive presence, with the ability to maintain trust during periods of internal or external disruption.
• Strategic thinker with a proactive mindset and ability to anticipate and solve problems before they escalate.

What's in it for You

At Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:

• Competitive base salary

• Annual bonus

• Savings fund and savings account

• Retirement plan with company contribution

• Grocery and restaurant vouchers

• Support for sports activities

Additionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.

We are a culture of innovation, empowerment, decision-making, and accountability.
 

Candidates must be willing to comply with a pre-employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call