ServiceNow Expert – Remote from LATAM

hace 7 días

Ciudad de México, Ciudad de México Sapindex A tiempo completo


Descripción del puesto

ServiceNow Expert – Remote from LATAM (Costa Rica Time) – Advanced English

Location: 100% Remote from LATAM (aligned to Costa Rica timezone)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM CST

Language: Advanced English (C1 required)

Start Date: ASAP

We are looking for a ServiceNow Expert to join a global finance automation team, acting as the technical lead for architecture, solution design, and platform governance.



Requisitos

Job Responsibilities

  • Act as the technical lead for ServiceNow architecture within the Automation team, ensuring alignment with global finance objectives.

  • Participate in stakeholder and client discussions to advise on technical solution design.

  • Conduct requirement analysis and translate business needs into detailed technical designs.

  • Review and validate business requirements for technical feasibility.

  • Mentor developers and functional teams on ServiceNow best practices.

  • Oversee release management, update sets, and runbook maintenance.

  • Ensure scalability, maintainability, and security in all technical designs.

  • Perform peer reviews and quality checks to maintain architectural integrity.

  • Identify risks, dependencies, and gaps proactively, recommending mitigation strategies.

Minimum Requirements

  • 8+ years of hands-on experience with the ServiceNow platform.

  • 3+ years in a lead developer or architect role.

  • Expertise in the Customer Service Management (CSM) module.

  • ServiceNow Certified Application Developer (CAD).

  • At least one Certified Implementation Specialist (CIS) — ITSM preferred.

  • Strong understanding of ServiceNow architecture, integrations, and module configuration.

Preferred Qualifications

  • Experience mentoring developers and reviewing technical deliverables.

  • Ability to represent technical solutions in client-facing discussions.

  • Background supporting enterprise or regulated environments.

  • Excellent communication and leadership skills with the ability to collaborate across global teams.



Beneficios

Benefits

  • 100% remote work from LATAM

  • Opportunity to collaborate with an international enterprise

  • Professional growth in a global ServiceNow environment

Apply now and join an expert global technology team


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