Diagnostic Programs and Patient Support Coordinator

hace 2 semanas

Ciudad de México, Ciudad de México Pfizer A tiempo completo

Responsible for coordinating with cross-functional areas and vendors to implement key tactics and activities for diagnostic and patient support programs. Will identify opportunities to improve patient experience and optimize access to an early diagnostic, generating value proposals that benefit program performance.

Will develop strategies and clear content based on analysis of the medical environment and patient needs, achieving growth and success of the programs and preparing new launches.

Responsibilities

  • Implement new diagnostic technologies and methodologies to improve the accuracy and speed of diagnoses, aligned with the need to obtain results in a timely manner.
  • Coordinate with medical and marketing areas to develop agendas and content for diagnostic programs.
  • Follow up with the vendors on telemarketing, lodging, and transportation for activities related to the programs.
  • Develop diagnostic content and informational materials of the programs.
  • Manage logistics for events, workshops, and educational content aimed at healthcare professionals.
  • Guarantee proper investment and control of the budget assigned to the programs.
  • Ensure correct execution of plans and phases for diagnostic and patient support programs.
  • Perform monthly follow-up on key indicators and implement strategies to achieve program coverage and success (event closures, invoicing, results).
  • Reinforce program strategies in monthly sessions with involved teams.
  • Conduct monthly visits to laboratories and diagnostic centers.
  • Participate in training sessions on tools and processes for the programs
  • Act as the champion for the omnichannel plan for diagnostic and patient support programs.
  • Responsible for the content management and administration of the Pfizer Conmigo, ensuring information is accurate, up-to-date, and aligned with strategic objectives.
  • Oversee and upload digital assets in GCMA.

ORGANIZATIONAL RELATIONSHIPS
Internal:

  • Category Lead
  • Country Brand Lead CBL)
  • Country Brand manager (CBM)
  • Medical
  • Regulatorio
  • Legal
  • Compliance
  • Finance
  • CFC

External:

  • Vendors (Laboratories)
  • Healthcare professionals
  • Patient associations
  • Medical societies

Requirements:

  • Degree in Medicine, Biology, Biochemistry, Business Administration, Marketing, Economics, Health Management, clinical diagnostics.
  • At least 1 year pharmaceutical experience
  • English: Advanced
  • Excel: Advanced

Expected Competencies:

  • Teamwork
  • Leadership
  • Self-management / Empowerment
  • Assertive communication
  • Complexity management: prioritization, project management, virtual teamwork
  • Self-awareness
  • Analytical skills
  • Strategic vision and Innovation
  • Data analysis, interpretation, and communication for market evaluation, inventory.

Work Location Assignment:
Mexico City
, must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business

EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Information & Business Tech

  • Diagnostic Programs and Patient Support Coordinator

    hace 2 semanas

    Ciudad de México, Ciudad de México Pfizer A tiempo completo

    Responsible for coordinating with cross-functional areas and vendors to implement key tactics and activities for diagnostic and patient support programs. Will identify opportunities to improve patient experience and optimize access to an early diagnostic, generating value proposals that benefit program performance.Will develop strategies and clear content...

  • Patient Care Coordinator

    hace 1 semana

    Ciudad de México, Ciudad de México Pearl A tiempo completo

    Work Arrangement: Fully RemoteJob Type: Independent Contractor, Full-timeWork Schedule: 40 hours per week, US time zonesLocations:• Philippines• LATAM (Mexico, Colombia, Argentina, Brazil)• Other remote regions with strong English communication skillsAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them...

  • Patient Care Coordinator

    hace 7 días

    Ciudad de México, Ciudad de México Pearl A tiempo completo

    Department: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference)Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skillsAbout Pearl TalentPearl works with the top...

  • Patient Care Coordinator

    hace 1 semana

    Ciudad de México, Ciudad de México Pearl A tiempo completo

    Department: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference)Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skillsAbout Pearl TalentPearl works with the top...

  • Front Desk and Patient Intake Coordinator

    hace 23 horas

    Ciudad de México, Ciudad de México Vertu Agent A tiempo completo

    About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.Our Culture: We prioritize...

  • Patient Care Coordinator

    hace 1 semana

    Ciudad de México, Ciudad de México Pearl A tiempo completo

    Work Arrangement: Fully RemoteJob Type: Independent Contractor, Full-timeWork Schedule: 40 hours per week, US time zonesLocations: • Philippines • LATAM (Mexico, Colombia, Argentina, Brazil) • Other remote regions with strong English communication skillsAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them...

  • Apprentice - Patient Safety

    hace 1 semana

    Ciudad de México, Ciudad de México Eli Lilly and Company A tiempo completo

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Care Coordinator VA

    hace 23 horas

    Ciudad de México, Ciudad de México InsideOut A tiempo completo

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:JOB TITLECare Coordinator VAJOB IDUZZPAMRINDUSTRYHome Care/HealthLOCATIONLATAMJOB STATUSFull TimeWORK SCHEDULE9:00 AM – 5:30 PM EST (Monday to Friday)SALARY$5–$8/hourTARGET START DATEASAPRole OverviewAbout the Client:The client operates a busy U.S.-based home care agency, providing support to...

  • Patient Advocacy Manager

    hace 2 días

    Ciudad de México, Ciudad de México Ultragenyx Pharmaceutical A tiempo completo

    Why Join Us?   Be a hero for our rare disease patients   At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't...

  • Patient Advocacy Manager

    hace 4 días

    Ciudad de México, Ciudad de México Ultragenyx Pharmaceutical A tiempo completo

    Why Join Us?   Be a hero for our rare disease patients   At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't...