Continuous Improvement Specialist

hace 5 días

Cuauhtémoc, Chihuahua, México Amazon A tiempo completo
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.

Amazon Customer Excellence System (ACES) leader is focused on supporting on Under the Roof improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the DS's, support DS launches, support Delivery Station Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the Delivery Stations (DSs).

The process owner's mission is to help DSs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.

#AmazonMexico

Key job responsibilities
The ACES manager will be supporting a Delivery Station in Mexico and work with site leadership to:
- Deploy the benchmarking processes (Country and Rest of the World Region) to train ops leaders and establish sustainable mechanism in Mx DSs.
- Use the PDCA methodology to drive small scale improvements in processes.
- Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
- Sustain roll out of CI essentials and Kaizen essentials training to managers.
- Align with WW ACES attempt to use "Amazonian terminology for ACES tools".
- Travel up to 50% of the time as per as business needs

About the team
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.

- Bachelor's degree or above
- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
- Speak, write, and read fluently in English
- Knowledge of Lean Manufacturing
- 2+ years of engineering experience

- Experience in Lean Management, Six Sigma and other operations engineer tools
- Experience communicating to senior management and customers verbally and in writing
- Experience in problem solving and delivering results

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Mobility Specialist

    hace 1 semana

    Cuauhtémoc, Chihuahua, México Energy Job Search A tiempo completo

    Short DescriptionWe are looking for aSenior Mobility Specialistto join the Human Resources team of a leading international company within the energy sector.This role offers an excellent opportunity for experienced HR professionals with strong background in global mobility and expatriation processes, working within a dynamic and international corporate...

  • Process Engineer, SSD, Customer Excellence System

    hace 12 horas

    Cuauhtémoc, Chihuahua, México Amazon A tiempo completo

    DescriptionAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...

  • Research Analyst

    hace 1 semana

    Cuauhtémoc, Chihuahua, México Wood Mackenzie A tiempo completo

    Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain...

  • Continuous Improvement Specialist

    hace 1 semana

    Cuauhtémoc, México Amazon A tiempo completo

    Our overall mission is simple: we want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Amazon Customer Excellence...

  • Continuous Improvement Specialist

    hace 1 semana

    Cuauhtémoc, México Amazon A tiempo completo

    Our overall mission is simple: we want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Amazon Customer Excellence...

  • Continuous Improvement Specialist

    hace 2 semanas

    Cuauhtémoc, México Amazon A tiempo completo

    Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Amazon Customer Excellence...

  • Continuous Improvement Specialist

    hace 5 días

    Cuauhtémoc, Ciudad de México Amazon A tiempo completo

    DESCRIPTIONOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.This is your chance to make history.Amazon Customer...

  • Continuous Improvement Specialist

    hace 5 días

    Cuauhtémoc, Ciudad de México Amazon A tiempo completo

    DescriptionOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.This is your chance to make history.Amazon Customer...

  • Sr Continuous Improvement Manager, Amzl Aces

    hace 4 semanas

    Cuauhtémoc, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Completed bachelor’s degree or 2+ Amazon experience - 7+ years Management experience in a manufacturing, production or distribution environment - Cross-functional project management experience - Process improvement experience via Kaizens and use of LEAN tools - Fluent English and Spanish (c1+)- Certifications in Six Sigma and Lean are a plus- Prior...

  • Sr Continuous Improvement Manager, Amzl Aces

    hace 2 días

    Cuauhtémoc, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Completed bachelor’s degree or 2+ Amazon experience - 7+ years Management experience in a manufacturing, production or distribution environment - Cross-functional project management experience - Process improvement experience via Kaizens and use of LEAN tools - Fluent English and Spanish (c1+) - Certifications in Six Sigma and Lean are a plus - Prior...

  • Continuous Improvement

    hace 1 semana

    Cuauhtémoc, México Amazon A tiempo completo

    The Amazon Customer Excellence System (ACES) Manager leads the ACES Field Team in Amazon Logistics (AMZL) in Mexico, working to be the most customer‑eccentric company on earth. The ACES Manager directly supports Regional Directors with subject‑matter expertise, identifies root causes, and takes a leadership role in rolling out new processes and...

  • Continuous Improvement

    hace 1 semana

    Cuauhtémoc, México Amazon A tiempo completo

    The Amazon Customer Excellence System (ACES) Manager leads the ACES Field Team in Amazon Logistics (AMZL) in Mexico, working to be the most customer‑eccentric company on earth. The ACES Manager directly supports Regional Directors with subject‑matter expertise, identifies root causes, and takes a leadership role in rolling out new processes and...

  • Continuous Improvement

    hace 1 semana

    Cuauhtémoc, México Amazon A tiempo completo

    The Amazon Customer Excellence System (ACES) Manager leads the ACES Field Team in Amazon Logistics (AMZL) in Mexico, working to be the most customer‑eccentric company on earth. The ACES Manager directly supports Regional Directors with subject‑matter expertise, identifies root causes, and takes a leadership role in rolling out new processes and...