Service Desk- Portuguese

hace 2 semanas

Guadalajara Mexico Metropolitan Area HCLTech A tiempo completo

HCL is looking for a Service Desk Portuguese with below requirements:

Job description:


• Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users


• High school (B.Sc. or Diploma)


• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.


• Phone support experience
is mandatory


• Technical helpdesk or technical call center
experience is necessary
(6 months)


• Willing to work in 24 x 7 operations

  • Great level of French spoken and written

What we offer:

  • Life insurance
  • Major Medical Expenses Insurance (extends to spouse and 2 children under 25 years of age, if applicable).
  • Minor Medical Expense Insurance.
  • Savings Fund (up to MXN $3,800 monthly)
  • Food vouchers (up to MXN $2,925 monthly)
  • 30 days bonus
  • 10 days of vacation in the first year, increasing by 2 as dictated by law.

Location:

  • Guadalajara, Jalisco.

Para obtener más información sobre cómo procesamos sus datos personales, consulte el Aviso de Privacidad de Datos de Candidatos de HCLTech. Candidate Data Privacy Notice | HCLTech

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