Area Manager, Home Therapies

SUMMARY

The Home Therapies Area Manager is responsible for management of the Home Therapies business; providing effective leadership to achieve clinical, growth, and financial targets, through partnership with the Administrators, Home Therapies Director and/or Home Therapies Vice President and Regional Vice Presidents.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals. Provides oversight to implement plan.
• Works in partnership with local management to oversee Home operations of assigned clinics/home programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals.
• Partners with RVPs, Home Therapies and Business Development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics.
• Works with Administrators to achieve monthly, quarterly and annual projections based on financial and management objectives.
• Engages with Physician Partners regularly on existing business, to assess needs and ensure physician satisfaction.
• Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics/home programs.
• In collaboration with IDT, identify opportunities to drive systematic changes in region to aid in achievement of targets.
• Collaborate with leaders on budget planning and strategies to improve fiscal performance.
• Responsible for profit and loss management of assigned programs to achieve or exceed budget.
• Ensures implementation of all corporate initiatives and policies in relation to home therapies.
• Ensures home programs execute to the highest clinic, patient satisfaction, and operating standards.
• Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to Home Therapies.
• Works with Administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and Company standards, guidelines, rules, policies and procedures.
• Triage Home operational issues in partnership with Administrators, Director/VP Home Therapies and RVPs as needed.
• Initiates Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
• Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).
• Assures compliance with required Governing Body meetings, monthly QAPI meetings and care plan conferences and assures documentation of such through recorded minutes.
• Regular and reliable attendance is required for the job.
• In partnership with Director/VP Home Therapies and RVPs, develops physician and referral source relationships and oversees local marketing efforts. Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community.
• Acts as the Home subject matter expert with Medical Directors and physicians to coordinate quality patient 
• Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
• Develops strong cross-functional partnerships across the internal organization.
• Collaborates with leaders in budget planning.
• Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies.
• Establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners.
• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
• Participates in corporate committees or task forces as requested.
• Respond effectively to inquiries or complaints.
• Responsible for developing Home Therapies knowledge for RVPs and Administrators. Ensure they are able to effectively operate and grow Home business.
• Responsible for on-going development of Home RNs, in collaboration with Administrators, Home Directors responsible for development of Home Therapies knowledge.
• Creates positive culture and support system for Home Administrator, RN and other home staff across region(s).
• Ensure correct number and quality of RN staff across region(s).
• Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
• Responsible for hiring and supervising program staff as needed in collaboration with Administrators and Human Resources Department.
• Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
• Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
• Effectively communicates expectations; accepts accountability and holds others accountable for performance.
  

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

Must be a Registered Nurse with Dialysis experience.

• Minimum of two (2) years prior management experience of a multi-site health care provider or three (3) to five (5) years of demonstrated excellence in managing a dialysis program as an Administrator.
• Bachelor's degree in business or nursing is required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree.
• Excellent leadership and coaching skills.
• Strong public relations skills for dealing with physicians, vendors, hospital personnel, Managed Care Organizations, etc. are valuable.
• Must have basic computer skills, including Microsoft Office (Word, Excel, and Outlook); proficiency in all USRC applications required within 90 days of hire.
• Demonstrated analytical and problem-solving skills are required.