Home Education Specialist

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

The Home Education Specialist is a dynamic clinical educator responsible for the development, coordination, and delivery of education and training programs that support clinical excellence in home dialysis therapies. This role ensures new and existing team members are equipped with the knowledge, skills and confidence to provide safe, effective, and patient centered care across the home modalities. The Home Education Specialist also contributes to patient education development, providing consistent, high-quality resources to support home therapy modalities. The Home Education Specialist is a results-driven professional committed to advancing both patient and team success through effective education and program development that meet the needs of the people and produce results .

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

Team Member Education

• Create and facilitate engaging educational programs for home therapy teams, home program managers, and other organizational team members via in-person sessions, webinars, and one-on-one coaching.
• Identify, train, and support preceptor candidates to foster strong mentorship and skill development within the organization.
• Collaborate with clinical and operational leadership to identify learning gaps and create targeted educational interventions.
• Develop and conduct organization-wide training programs related to clinical updates and enterprise wide projects.
• Monitor and report educational program outcomes using established metrics and reports.

Patient Education

• Champion the use of standardized curricula to ensure consistency and quality in patient training.
• Support team members in delivering consistent, high-quality patient education across home therapies programs.

Quality and Regulatory Excellence

• Partner with quality teams and clinical experts to implement best practices into educational programs that enhance patient outcomes and retention.
• Collaborate with Home Therapy Specialists to align clinical policies with regulatory standards.
• Stay up to date on all relevant federal, state, and local laws and regulations.

Partnership & Collaboration

• Promote and exemplify USRC's mission, vision and values in practice.
• Build and maintain positive relationships with regional leadership, physicians, stakeholders, and community partners.
• Partner with operational, clinical, and quality leaders to ensure educational programs support strategic goals and clinical outcomes.
• Communicate expectations clearly, maintain accountability standards, and support team efforts to meet organizational goals.

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• Current RN license in the applicable state; multi-state compact license preferred.
• CPR certification (must be obtained within 90 days of hire).
• Bachelor's degree in Nursing, preferred.
• Minimum of 5 years dialysis experience, including at least 3 years in home therapies.
• Experience in adult education preferred.
• CNN or CDN certification preferred.
• Proven skills in presentation, facilitation, and webinar delivery.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook); proficiency in USRC applications required within 90 days.
• Strong leadership, coaching, and multi-project management abilities.
• Excellent analytical, problem-solving, and reporting skills.