Client Project Manager

As a Senior Client Project Manager within Pagero's Global Projects team, you will lead the successful implementation of e-invoicing solutions for large, multi-national clients. You will  be  responsible  for  driving  both  internal  and  external  project  teams  from  project initiation  through  to  completion,  ensuring  delivery  within  scope,  timeline,  and  budget.

Managing  6–8  concurrent  projects  of  varying  complexity,  you  will  collaborate  with stakeholders across North America and Europe, leveraging exceptional communication and organizational skills.

The  ideal  candidate  is  proactive,  highly  organized,  and  results-driven,  with  a  strong commitment  to  client  satisfaction  and  a  deep  understanding  of  project  management methodologies. You demonstrate effective leadership, thrive in a collaborative environment, and excel at anticipating and mitigating project risks. Your ability to balance
multiple priorities and foster strong client relationships will be critical to your success.
 

About the Role
In this opportunity, you will:

• Lead cross-functional teams, including sales, technical consultants, product development, and other departments, to deliver projects on time, within budget, and to client satisfaction.
• Collaborate with clients to understand their needs and expectations, ensuring client satisfaction and long-term relationships.
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Plan and manage project timelines, milestones, and deliverables using industry-standard tools and techniques.
• Monitor and report on project progress, handling any necessary adjustments to project constraints.
• Manage project budgets and financial objectives, ensuring projects are delivered within approved budgets.
• Identify, assess, and mitigate project risks throughout the project lifecycle.
• Facilitate problem-solving and decision-making processes to resolve project issues.
• Ensure all project documentation is complete, current, and stored appropriately.
• Adhere to industry best practices, techniques, and standards throughout project execution.

About you:

• High School diploma or equivalent required; bachelor's degree preferred.
• 3-5 years of experience
• E-invoicing or ERP implementation experience is a plus.
• Excellent telephone and writing skills, with the ability to communicate effectively with clients and stakeholders

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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