Atlassian Admin

Software Development Lead
Primary Skills

• PaaS - Oracle Integration Cloud, Cloud Health, Cloudlets, Powershell, Oracle Cloud Development (API, Data, Integration), Adobe Creative Cloud, Demandware / Commerce Cloud, Cloudcheckr, CloudHub/Mule, Open Stack, Informatica & ETL Tools, CloudForms, Cloud Storage

Specialization

• Cloud Platform consulting: Engineer, Systems & Storage

Job requirements

• Atlassian Cloud Administration Administer and maintain Jira Software Cloud and Confluence Cloud configurations.
• Configure workflows, issue types, schemes, custom fields, permissions, and automation rules.
• Maintain and administer permission groups aligned with governance and project needs. Ensure consistent application of SDLC workflow and naming standards.
• AI Enablement & Support Enable and support the use of Rovo AI and Atlassian Intelligence across Jira and Confluence.
• Assist users with AI-assisted features such as summarization, search enhancements, suggestions, and smart automation.
• Support rollouts of new AI capabilities by preparing configurations, validating impacts, and helping teams adopt AI tools.
• Ensure AI-powered features are used in alignment with established SDLC processes and governance.
• Identify basic workflow improvements that can leverage AI-assisted automation and partner with the Senior Manager for strategic evaluation.
• SDLC Tooling Support Provide administration support for Phoenix Incident Management (basic configuration and usage support).
• Provide administration support for DX (workspace presence, team connections, correct tool mapping).
• Administer Tempo Timesheets at a foundational level. Administer Jira add-ons and maintain their configuration integrity.
• Integrations, APIs & Automation Support and troubleshoot integrations between Jira, Confluence, CircleCI, Phoenix, DX, GitHub/GitLab, and other SDLC tools.
• Manage REST API integrations and webhook connections across tools (required skill). Troubleshoot automation rules, workflows, and sync issues across connected systems.
• Ensure integration reliability and correct data flow throughout the SDLC ecosystem. Governance, Compliance & Audit Reviews Implement governance standards — workflow templates, permission models, naming conventions, and automation patterns.
• Conduct regular audit reviews of SDLC tools to ensure proper usage, compliance, and alignment with governance standards. Identify misconfigurations or misuse and partner with teams to correct deviations.
• Maintain platform hygiene by cleaning up unused workflows, schemes, custom fields, projects, and permission groups.
• Technical Support & Liaison Responsibilities Troubleshoot configuration, workflow, permission group, and integration issues.
• Act as a liaison to Global Technology for escalations involving identity, infrastructure, or vendor interactions.
• Maintain documentation, admin guides, configuration standards, and support materials. Assist in training and onboarding teams on tools, AI features, and workflows.
• What You Bring (Must-Haves)
• 2–4+ years administering Atlassian Cloud (Jira Software + Confluence).
• Experience administering Jira add-ons and managing add-on configuration.
• Experience with basic administration of Tempo Timesheets Strong experience with REST APIs and webhook management across SDLC tools.
• Hands-on experience with CI/CD or developer tool integrations (CircleCI, GitHub, GitLab).
• Ability to support AI-assisted features (Rovo AI, Atlassian Intelligence) at a usage and implementation level.
• Understanding of Agile SDLC workflows and tooling impacts.
• Strong troubleshooting and communication skills.
• Experience performing tooling audits and managing permission group structures.
• Nice to Have Basic administration of Phoenix Incident Management, or DX. Atlassian Administrator Certification (ACP-620 or ACP-420).