Order to cash

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation
,
our teams implement

data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of
OTC - Billing Supervisor

In this role, you will be responsible for managing the end-to-end billing process, ensuring accurate invoice generation, timely delivery, and compliance with client-specific requirements. You will also provide support to other team members and to your supervisor.

Responsibilities

• Generate and deliver invoices, credit and debit memos based on contractual terms and service delivery.
• Ensure requirements to invoice are met by following stablished procedures.
• Review in detail the requests and its supporting documents (e.g. Purchase Orders, Contracts) to generate a valid and correct invoice.
• Ensure timely submission/delivery of invoices and adherence to client billing schedules.
• Collaborate with Sales, Operations, Collections and others to support process delivery.
• Assist in month-end closing activities related to billing and revenue.
• Respond to client inquiries regarding billing issues and provide resolution in a professional manner.
• Identify and implement process improvements to enhance billing efficiency and accuracy.
• Assist your supervisor in billing reporting requests or any other activity.
• Provide support to other team members.
• Capable to manage workload and prioritize proactively to deliver on time.

Qualifications we seek in you

Minimum Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration or related field.
• Minimum of one year of experience in Billing and basic knowledge of other Order To Cash processes.
• Strong analytical and problem-solving skills.
• Proficiency in accounting terms and activities (e.g. Reconciliations, Taxes).
• Proficiency in MS Excel and ERP systems (e.g. Oracle, SAP).

Preferred Qualifications/ Skills

• Ability to work independently and under pressure, meet deadlines, capable to prioritize, sense of urgency.
• Reporting skills, use of formulas, pivot table
• Familiarity with SLA-driven environments and client-specific billing models.
• Experience with automated billing systems and tools.
• Basic English

Why join Genpact?

• Be a transformation leader
  – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact
  – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career
  – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best
  – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture
  – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.