Information Technology Support Specialist
hace 6 días
We offer the following benefits:
- 100% payroll scheme
- 20 days - Christmas bonus
- 12 days of vacation per year
- Flexible days
- 8% (cap) saving fund
- 11% (cap) of food coupons
- Employer paid medical, dental, vision and life insurance; medical insurance for employee
- Education reimbursement (Up to $54,000 MXN per year)
- 30% vacation bonus
- 1 month paternity leave
- Work at Home Bonus for office equipment 1 time $5,000 MXN
Requirements:
- Develop and maintain scripts for automation and data handling using Python and other scripting languages.
- Manage and manipulate JSON files for configuration.
- Create and maintain technical documentation using Markdown and Microsoft Office tools.
- Utilize regular expressions for data parsing and validation tasks.
- Operate within Unix-based environments and use terminal commands for system management.
- Support and troubleshoot issues within CRMs like Oracle and platforms such as Google Cloud and Google Play Console.
- Use tools like Visual Studio Code and Postman for development and API testing.
- Collaborate using Atlassian tools (Jira, Confluence) and IM platforms (Slack, MS Teams).
- Participate in Kanban-based workflows to manage tasks and priorities.
- Communicate effectively with team members and stakeholders to resolve issues and deliver solutions.
- Demonstrate accountability and time management in a remote work setting.
Required Qualifications:
- General scripting or coding experience, with basic proficiency in Python.
- Familiarity with JSON file structures and manipulation.
- Experience using Markdown for documentation.
- Proficiency in using terminals and Unix-based systems.
- Hands-on experience with CRMs (e.g., Oracle) and cloud platforms (Google Cloud, Google Play Console).
- Knowledge of Visual Studio Code and Postman for development and testing.
- Experience creating testing documentation using MS Word and Excel.
- Proficiency in Atlassian tools (Jira, Confluence) and IM tools (Slack, MS Teams).
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