IT Support Intern

hace 2 semanas

Desde casa, México Team Venti A tiempo completo
  • Are you soon-to-be graduate, seeking real-world professional experience?
  • Passionate about the fast pace of innovation in this field, including cloud computing, support services and Microsoft 365?
  • Do you enjoy learning in a high-performance environment?

At Team Venti we check all those boxes and more. We are in search of top students who have the attitude and aptitude to take their classroom learning into the real world. Team Venti interns participate in an accelerated six-month mentorship program that allows them to experience professional life via the assignment of projects that are critical to their team's and client´s success.

We have an opening for an IT Support Intern.

This is a virtual/remote and full-time position to join our growing team.

Key responsibilities:

  • Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes. Communication may be through phone, email or chat.
  • Collaborating with other team members to ensure customer success before and after sales.
  • Handling ticket requests.

You must be able to work from home, have a quiet workspace, and have a computer and headset in good working order.

Working hours: office hours Monday to Friday (8AM-5PM CST).

We are looking for someone who:

  • Has a recent university diploma or students graduating in the next 12 months.
  • Has strong English communication skills (spoken & written)
  • Is self-managed, proactive, organized, and technically curious
  • Possesses excellent problem-solving, teamwork and technical leadership skills
  • Works effectively in a diverse/global team environment
  • Has passion for learning and for helping others

We offer:

  • Net monthly salary (Scholarship) of 8,000 MXN
  • Participation in the company sales referral program
  • Full remote work from home. We have been pioneers of remote working since 2013
  • International Experience
  • Career and Development Plan

If you want to ramp up your career, this is the opportunity you have been looking for Apply with us and see you soon

Job Types: Full-time, Internship

Contract length: 6 months

Pay: $8,000.00 per month

Application Question(s):

  • Are you able to work full-time?

Experience:

  • customer service: 1 year (Required)

Language:

  • English advanced level (Required)

Work Location: Remote

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