Business Operations
hace 1 semana
The Operations Manager will oversee day-to-day operational functions, supervise multi-department teams, and ensure efficiency and compliance throughout the organization.
This position requires a professional with strong leadership, confidentiality, and HR management experience, capable of implementing operational systems and fostering a culture of transparency, accountability, and respect.
The ideal candidate is bilingual (English/Spanish), highly organized, and experienced in operations and human resources.
Key Responsibilities:
- Lead and manage operational activities and staff supervision.
- Implement and maintain a CRM system to improve coordination and visibility.
- Develop and track KPIs for each department and review performance with supervisors.
- Oversee HR-related matters such as performance monitoring and team accountability.
- Handle confidential information with discretion.
- Coordinate cross-border operations between Mexico and the U.S.
- Support executive management with reports and strategic initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Operations, HR, or related field.
- 10+ years of experience in operations and HR management (insurance industry preferred).
- Proven leadership and team-management experience.
- Excellent communication in English and Spanish.
- Strong knowledge of commercial insurance processes.
- High ethical standards, integrity, and confidentiality.
- Experience with CRM tools and KPI reporting.
- Valid U.S. visa required (for business travel).
Compensation & Benefits:
- $55,000 – $70,000 MXN/month, depending on experience.
- Prestaciones de ley + major medical insurance.
- Monday to Friday, onsite in Ciudad Juárez.
Job Type: Full-time
Education:
- Bachelor's (Required)
Experience:
- HR: 7 years (Required)
Language:
- english (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Application Deadline: 08/12/2025
Expected Start Date: 01/12/2025
-
Director of Call Center Operations
hace 1 semana
Del Valle Centro, México ICE Mexico A tiempo completoAre you a high-performing leader with a passion for driving excellence and a knack for strategic finance? arrivia is looking for a dynamic **Director of Call Center Operations** to lead our flagship Mexico City site. This isn't just a management role; it's a chance to be the cultural and operational heart of our Mexico City team, shaping our future and...
-
Director of Call Center Operations
hace 1 semana
Del Valle Centro, México ICE Mexico A tiempo completoAre you a high-performing leader with a passion for driving excellence and a knack for strategic finance? arrivia is looking for a dynamic **Director of Call Center Operations** to lead our flagship Mexico City site. This isn't just a management role; it's a chance to be the cultural and operational heart of our Mexico City team, shaping our future and...
-
Business Operations Assistant
hace 7 días
Del Valle Centro, México ATMX A tiempo completoJob Responsibilities:1. Responsible for liaison and daily maintenance of clients in Mexico and South American countries.2. Responsible for researching, developing, liaising, and maintaining all upstream payment channels in Mexico and South American countries.3. Responsible for translation and liaison of Spanish-related affairs.4. Responsible for...
-
Site Director
hace 1 semana
Del Valle Centro, México ICE Mexico A tiempo completo**Company Overview** **_ arrivia_**, Inc. is a market-leading travel and leisure provider with over $1 billion in annual sales, founded in 1996 as International Cruise and Excursions, Inc. (ICE). We deliver innovative travel-based loyalty, rewards, and incentive programs for some of the world’s most recognized brands. Headquartered in Scottsdale, Arizona,...
-
Site Director
hace 1 semana
Del Valle Centro, México ICE Mexico A tiempo completo**Company Overview****_ arrivia_**, Inc. is a market-leading travel and leisure provider with over $1 billion in annual sales, founded in 1996 as International Cruise and Excursions, Inc. (ICE). We deliver innovative travel-based loyalty, rewards, and incentive programs for some of the world’s most recognized brands. Headquartered in Scottsdale, Arizona,...
-
Sr. Mgr, Compensation Operations, North America
hace 3 semanas
Del Valle Norte, México Fresenius Medical Care A tiempo completo**Key Responsibilities**- Lead and manage the North American team, ensuring effective oversight of all Compensation operations programs.- Ensure the team meets deliverables and deadlines using the company’s ticketing/task tools, maintaining high standards of operational execution.- Handle and resolve escalations, providing support and guidance to team...
-
Sales Operations Analyst
hace 3 semanas
Colonia del Valle, México QuidelOrtho A tiempo completoThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Traffic & Virtual Operations
hace 17 horas
Centro Cívico, México Rheem Manufacturing A tiempo completoOversee Virtual Import operations, ensuring smooth execution and compliance with regulations.Reconcile supplier reports with Oracle entries to maintain accurate inventory records.Prepare and issue virtual import invoices, including estimated consumption for waste exports.Audit and validate pedimentos V1, resolving discrepancies flagged by the validation...
-
Business Support, IT Operations
hace 1 semana
Ciudad de México, CDMX BSA-JLL - LaSalle Partners, MEX A tiempo completoBusiness Support Specialist, IT Operations - Mobile Device Hardware Job Summary: Key Responsibilities: - Maintain in-depth knowledge of mobile device hardware components, including processors, memory, displays, cameras, and sensors - Diagnose and resolve complex hardware issues for a variety of mobile devices (smartphones, tablets, wearables) - Manage...
-
Director, Operations
hace 1 semana
Región Centro, México flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...