Trilingual Customer Support Agent

hace 3 días

México Cancún QR Mexico HOS247 A tiempo completo
Company Description

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.

Learn more

Job Description

This is a full-time remote (work-from-home) Customer Support Agent position. In this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to English-speaking, Spanish-speaking, and Russian-speaking drivers and fleet managers located in the USA and Canada.

You will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. We're looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications


•You must be fluent, clear and concise communicator (oral and written) in English, Russian and Spanish. You have at least 1 year of experience in customer support (or sales) role servicing English-speaking customers.


•You are tech-savvy and familiar with basic smartphone/tablet configurations.


•You will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our Helpdesk/CRM).


•Familiarity with Helpdesk/CRM software such as Zendesk is a plus, but not required.


•Familiarity with a trucking/logistics industry is a plus, but not required.

Additional Information

A personal computer with a headset and high-speed internet is required for making/receiving calls from our CRM system.

  • Remote Trilingual Customer Support

    hace 3 días

    Mexico City TTEC A tiempo completo

    A customer service company is looking for a Trilingual Customer Service Representative to assist customers in Spanish, English, and Portuguese. You will handle incoming communications and resolve customer inquiries with compassion and efficiency. The ideal candidate must have advanced language skills and be available for evening and weekend shifts. This...

  • Trilingual Customer Support Agent

    hace 2 días

    Cancún, México HOS247 LLC A tiempo completo

    **Company Description**HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.This is a full-time remote...

  • Trilingual Customer Support Agent

    hace 2 días

    Cancún, QRoo., México HOS247 LLC A tiempo completo

    **Company Description** HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. This is a full-time remote...

  • Remote KYC Specialist — Trilingual

    hace 7 días

    Mexico City Bitso A tiempo completo

    A leading cryptocurrency platform is looking for a KYC Specialist (Trilingual) to ensure compliance with onboarding processes, validate customer documentation, and enhance user experience. Candidates should be fluent in English, Portuguese, and Spanish and have experience in customer support. The role is fully remote with generous benefits including...

  • Remote KYC Specialist

    hace 5 días

    Mexico City Bitso A tiempo completo

    A leading cryptocurrency platform is hiring a KYC Specialist (Trilingual) to ensure compliance with onboarding processes, validate customer documentation, and enhance user computerized experience. Candidates must be fluent in English, Portuguese, and Spanish, and have experience in customer support. This fully remote role offers generous benefits including...

  • Remote Trilingual CSR

    hace 5 días

    Mexico City TeleTech Holdings, Inc. A tiempo completo

    A global customer service leader is seeking a Trilingual Customer Service Representative fluent in Spanish, English, and Portuguese to assist customers remotely. In this role, you will resolve customer issues and conduct research while providing an exceptional experience. The ideal candidate must possess technical support knowledge and be able to multitask...

  • Support Lead

    hace 4 días

    Ciudad de México, Ciudad de México Agent A tiempo completo

    Support Lead – Logistics SaaSLocation: RemoteEmployment Type: Full-timeWorking Hours: Monday to Friday 9 am - 5 pm PSTCompensation: $1200-$1400/monthReports To: Operations Manager / CEOAbout UsWe are a software platform that helps logistics professionals access and analyze import data. We primarily serve freight forwarders, customs brokers, trucking...

  • Trilingual Customer Support Agent

    hace 5 días

    Mexico City HOS247 LLC A tiempo completo

    Full-timeCompany DescriptionHOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.Learn more...

  • Trilingual Customer Support Agent

    hace 6 días

    Mexico City HOS247 LLC A tiempo completo

    Full-timeCompany DescriptionHOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.Learn more...

  • Help Desk Analyst Trilingual

    hace 2 semanas

    Ciudad de México Computacenter Mexico A tiempo completo

    **Computacenter Mexico: Innovation and Technology on a Global Level** At Computacenter Mexico, we are a global leader in technology services and solutions. We work with some of the world’s largest companies, helping them optimize their operations with world-class IT support. With a presence in multiple countries and a culture focused on innovation,...