HubSpot Administrator Consultant

Department:
Digital Experience - CRM and Marketing Automation

Location:
Remote - Mexico

Description
Gravity Global is the world's most awarded marketing consultancy, specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.

With 14 wholly owned offices across the US, Europe, and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that's shaping the future of marketing.

At Gravity Global, we believe our people are our greatest strength. We're a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We're growing fast – across continents and disciplines – and we're looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.

Gravity Global is seeking an experienced,
HubSpot-certified Administrator
or Consultant (3–5 years) to join our dynamic team. In this client-facing role, you'll play a pivotal part in implementing, optimizing, and supporting HubSpot – with a strong focus on Sales and Marketing Hub. If you thrive at the intersection of marketing technology, automation, and sales enablement, we want to talk to you.

Key Responsibilities

• Collaborate with clients and internal teams
  to design, implement, and optimize HubSpot Sales and Marketing Hubs in alignment with go-to-market strategies and business objectives.
• Conduct technical audits and assessments
  of client HubSpot portals to identify opportunities for workflow, process, and performance improvements.
• Build and manage the HubSpot platform:
  Set up, configure, and maintain pipelines, lifecycle stages, lead scoring, automations, segmentation, and campaign tracking.
• Develop and refine custom reports and dashboards
  to provide actionable insights and enable data-driven sales and marketing decisions.
• Promote best practices for data hygiene, governance, and pipeline management
  to ensure HubSpot data quality across accounts.
• Train and support users:
  Deliver onboarding, documentation, and day-to-day support to drive adoption and realize full value from HubSpot.
• Integrate HubSpot with other core tools
  in the martech stack (e.g., Salesforce, ZoomInfo, 6sense) as needed.
• Stay ahead of platform updates and best practices
  to continuously enhance client and agency use of HubSpot.

Skills, Knowledge and Expertise

• Exceptional written and verbal communication skills in English (client-facing proficiency required)
• HubSpot Administrator or Consultant with 3–5 years of hands-on experience (preferably agency or B2B).
• Deep expertise in HubSpot Sales Hub and Marketing Hub. (Experience with Service Hub is a plus but not required.)
• Demonstrated success in configuring and optimizing automations, lead management, segmentation, and reporting in HubSpot.
• Experience supporting or advising clients on HubSpot best practices and technical solutions.
• Skilled in data quality management and cross-platform integrations.
• Adept communicator able to work across multiple teams and with diverse client stakeholders.
• Proactive problem-solver.

Preferred HubSpot Certifications:

• HubSpot Marketing Hub Software Certification
• HubSpot Sales Hub Software Certification
• Revenue Operations Certification
• Reporting Certification

Other advanced certifications (CRM Implementation, Inbound, or Operations Software) are also valuable.
What we can offer:
While specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career.

Key aspects of being part of the Gravity Global community:

• Competitive Reward & Pay –
  we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
• Career Growth & Development –
  we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
• Collaboration –
  be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
• Professional Development –
  we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
• Work-Life Balance –
  while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
• Community & Recognition –
  we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude 'kudos' recognition programme.
• Family Support –
  we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
• Purpose & Belonging –
  we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.

Important Disclosure:
At Gravity Global, we believe in recognising every team member's contribution. Your total rewards package – including salary and benefits – will align with country specific labor laws and our company policies. We'll walk you through all the details during the offer stage.

Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.

If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying We would encourage you to apply for the role as you may be just the right person for this role or other roles.