JR-133759 SF BusinessAnalyst/Consultant Senior

hace 1 semana

Ciudad de México, Ciudad de México Customertimes A tiempo completo

We are looking for an experienced
Salesforce Consultant
with strong analytical, solution-design, and stakeholder-facing skills to lead requirements elicitation and help deliver scalable, business-driven Salesforce solutions. This role combines deep functional Salesforce expertise, hands-on configuration, and close collaboration with technical teams and clients to translate complex business needs into effective CRM platforms.

Locations:

  • Argentina
  • Brazil
  • Mexico

Job Responsibilities:

  • Partnering with stakeholders to understand business needs, eliciting requirements via meetings and workshops, communicating tradeoffs, and translating these into functional specifications, user stories, and acceptance criteria.
  • Designing and maintaining comprehensive process flow diagrams, business and data models, functional specifications, and solution documentation.
  • Conducting QA, writing test scripts, and leading UAT.
  • Monitoring and recommending improvements for data quality, integrity, security, governance, and process optimizations.

Requirements:

  • 5+ years of demonstrable experience as a Salesforce Analyst/Consultant, Salesforce Administrator, or Solution Architect with a comprehensive understanding of Sales Cloud and Experience Cloud (Communities) capabilities.
  • Ability to influence at various levels.
  • Experience in agile methodology and using JIRA or similar technology.
  • Strong verbal and written communication skills, high EQ, and the ability to establish relationships based on trust.
  • Salesforce certifications such as Business Analyst, Administrator/Advanced Administrator.
  • Solid understanding of Salesforce security and data management standards.

Nice to Have:

  • Additional Salesforce Certifications: Platform Developer, Platform App Builder, Sales Cloud Consultant, and/or Experience Cloud Consultant.
  • PMP and/or Agile/Scrum certifications.

What We Offer:

  • Competitive salary;
  • 100% remote opportunity;
  • Opportunities for professional growth and advancement;
  • A collaborative and innovative work environment;
  • Paid vacation and time out days;
  • Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);
  • Regular team-building activities and bi-annual company-wide events;
  • Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval).

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