Quality Control Eng

hace 1 día

Guadalupe, Nuevo León, México Amazon A tiempo completo

Description
The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer. The QCE plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.

Key job responsibilities

  • Ensure that all Standard Operation Procedures (SOP's) are up to date and available in Policy 2.0 at all times.
  • Standard Audit Tool (SAT) monthly coordination
  • Complete daily routines in the field of address data quality with the aim to improve delivery quality.
  • Perform audits, assessments and deep dives of field processes and procedures.
  • Use logical thinking, analytical & problem-solving skills to identify potential areas for improvement.
  • Communicate any quality problems or concerns that are impacting the customer experience.

Basic Qualifications

  • Bachelor's degree in Engineering, Administration or similar with continuous improvement methodology knowledge.
  • B2+ English level
  • Strong understanding of quality control methodologies.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Willingness to travel up to 20% of the time to various project sites across MX

Preferred Qualifications

  • Green belt certification (optional)
  • Engage multi-tasking in a fast-paced, high-energy environment
  • Support project improvement events to achieve business goals with short and long term results.
  • Offer feedback effectively related to Standard Process adherence
  • 2+ years of experience in quality control

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Servicios Comerciales Amazon México S. de R.L. de C.V.

Job ID: A3049585

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