Business Governance Sr. Analyst

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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The Business Governance (BG) team at DiDi Food Delivery is the bridge between high-level strategy and daily operational execution across Latin America. We operate as a critical control layer and strategic partner to Delivery Leadership and it's external stakeholders, focusing on financial rigor, performance accountability, process optimization and supply & demand modelling.

This is a hybrid position where Operations, Data Analytics, and Finance converge. We are looking for a Senior Analyst who moves beyond static reporting to become a true "Business Partner" for our operations. Your goal is to help leadership connect the reality of the business—supply constraints, service trade-offs, and operational behavior—with our P&L and global OKR governance.

• Implementing Governance Frameworks: Designing and executing structured project management frameworks to track performance, measure impact, and ensure accountability across multiple priority initiatives simultaneously.
  
• Managing Supply & Demand Modeling: Maintaining and refining S&D models to accurately track, forecast, and establish supply targets across multiple delivery modalities and business units.
  
• Bridging Ops and Finance: Acting as the guardian of the data that connects operational performance with financial outcomes. You will ensure that our P&L reflects the actual operational reality and grounded logic.
  
• Translating Data into Operational Insights: Using SQL and data visualization to explain the "why" behind the numbers, identifying how operational trends impact our strategic goals, and setting a course of action.
  
• Ensuring Data Authority and Integrity: Maintaining rigorous validation frameworks and trackers to ensure all strategic decisions and reporting are grounded in accurate, trustworthy, and consistent data.
  
• Supporting Strategic Initiatives: Providing comprehensive support and coordination for critical cross-functional projects, ensuring no silos exist and that information is transparent and actionable for leadership.
  
  

• • 3-5 years of experience in Business Operations, Project Management, Data Analysis, or Strategic Planning. Experience in high-growth tech or sector-specific expertise in (Food Delivery, Mobility, or E-commerce) is highly valued.

  • Strong Project Management mindset: Highly organized and skilled at breaking down complex, ambiguous challenges into clear workstreams and action plans.

  • Technical Proficiency: Strong skills in Excel/Google Sheets and proficiency in SQL to extract and manipulate data independently. You focus on using data to tell a clear story.

  • Analytical Curiosity: You don't just deliver a report; you have a mindset geared toward investigating the "why" behind the metrics to drive better decision-making.

  • Ability to Simplify Complexity: You can translate technical data and operational nuances into clear insights for senior stakeholders.

  • Collaborative & Documentation-Oriented: You thrive in fast-paced environments where cross-functional collaboration is the default. You believe in transparency and structured progress tracking.

  • Language: Professional fluency in both English and Spanish is required.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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