Payroll SME Process Lead – Especialista en Nominas Process Lead

Job Title: Payroll SME Process Lead – Especialista en Nominas

Location: Mexico City

Department: Payroll

This role will be processing Payroll for several Countries working on as Subject Matter Expert Payroll.

Mandatory:

• Education:Bachelor's degree in finance, Accounting, Human Resources, or a related field.
• Experience:Minimum of 5+ years of experience in payroll management, with a strong preference for experience within the USA and Canada.
• Extensive knowledge of payroll processes and regulations in the region
• Strong project management skills.
• Proficiency in payroll software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Attention to detail.
• Proficiency in English is required; proficiency in multiple languages are highly desirable.

Preferred Qualifications:

• Certification in payroll management or related fields

Key responsibilities:

1. End-to-End Payroll Execution

• Own and execute the full payroll cycle from data collection to final lodgement across assigned countries or regions
• Ensure timely and accurate payroll processing in compliance with statutory regulations and company policies
• Validate payroll inputs including new hires, terminations, benefits, bonuses, and time & attendance data

• Perform Gross-to-Net (GTN) calculations and reconcile payroll outputs prior to approval

• Vendor & Platform Coordination

• Act as primary liaison with payroll vendors (e.g., Neeyamo) to ensure service delivery and issue resolution

• Review vendor documentation and system configurations to ensure alignment with local requirements and best practices
• Submit validated inputs via payroll platform and monitor processing timelines

• Track payroll provider performance on both timelines (adherence to the calendar), quality (input correctly processed and compliant payroll calculations), communication (proactive in communicating issues and solution oriented)

• Testing, Cutover & Go-Live Support

• Support development and execution of test scripts for payroll functionality during system implementations or changes

• Participate in parallel run planning, data validation, and cutover activities to ensure smooth go-live transitions

• Validate data conversion accuracy and support readiness checks for new payroll cycles

• Approval & Lodgement

• Review payroll GTN reports and prepare spot-check checklists for regional approval

• Coordinate final payroll approval and initiate funding processes with Finance

• Upload final payroll reports and ensure successful lodgement with statutory authorities and financial systems

• Post-Payroll & Audit Support

• Reconcile payroll accounts and support post-payroll activities including journal entries and financial reporting

• Maintain and update SOX controls and documentation to support internal and external audits
• Ensure payroll records are complete, accurate, and audit-ready.

• Confidentiality, maintain secured communication and protection of PII

• Stakeholder Management

• Collaborate with HR, Finance, Legal, and external vendors to ensure payroll accuracy and compliance

• Address and resolve employee payroll queries and escalations in a timely and professional manner

• Provide subject matter expertise on local and regional payroll nuances and contribute to process improvement initiatives

• Continuous Improvement & Compliance

• Identify opportunities to streamline payroll processes and enhance operational efficiency

• Stay updated on changes in labor laws, tax regulations, and compliance requirements
• Support documentation of standard operating procedures (SOPs) and training materials

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.