HR Operations Lead

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

MAIN PURPOSE

The HR Operations Coordinator is a crucial member to be responsible of the HR Operations & Analytics processes reporting to HR Director. Working alongside our team of People Coordinators, you will work closely with business partners on a daily basis in order to assist with the day-to-day operations for all the Maisons of Richemont Mexico.

This position provides administrative and operational support for managing data entry, system reporting, systems governance, and employee lifecycle logistics. Additionally, this position will assist with training the human resources department of the administration of day-to-day operations as well as serve as a key change champion in the HR Digital Transformation.

KEY RESPONSIBILITIES

• Key responsibility 1: Hiring process

• Responsible for operation support with new hires: employee letter generation, background checks, new hire communications and trainings, maintenance/creation of accurate employee files, migration process, etc.

Once a candidate is officially selected by Hiring Manager, HR Operations Coordinator will proceed with job offer and hiring steps:

• Background check request to external provider.

• Job offers letter, guarantee accurate benchmark position & internal equity.

• Compilation of hiring documents according to internal personal files, guarantee satisfactory

internal and external audit requirements.

• Upload digital personal file.

• Responsible of coordinate On-boarding process E2E:

• Organize & coordinate agenda with stakeholders.

• Follow up of yearly mandatory training program.

• Elaborate Contract and hiring documents.

• Prepare first day of employee at Richemont México -HR On-boarding, contract and hiring documents, prepare working place with welcome kit + Top Management letter, present candidate into the office, coordinate with Internal Communications "New hirings announcement"-.

• Send to new joiners 45 days interview´s & organize feedback to hom may concern.

• Send trial period assessment, confirm to payroll indefinite contract & organize feedback to hom may concern.

• Official email to employee with the confirmation of the indefinite contract.

• Key responsibility 2: Termination process

• Send resignation letter & exit interview to employee.

• Send exit interview feedback to hom may concern.

• Prepare private agreement, employment certificate & print return form, guarantee satisfactory internal and external audit requirements.

• Coordinate off-boarding with hiring manager -working tools return, concur, etc.-

• Key responsibility 3: Workday

• Responsible for different employee lifecycles at Workday, guarantee accuracy in data

• Responsible for HCM data maintenance across Richemont Mexico as it applies across the employee lifecycle; including but not limited to new hires, transfers, promotions, terminations, pay increases, position management, organizational structure, etc.

• HR Administration: Employment Verifications, System edits/changes, Workday maintenance, ad-hoc reporting requests and employee questions.

• Monthly data quality review.

• Key responsibility 4: General processes

• Assist with routine operational audits and follow up as well as system data clean-up.

• Requires ability to identify areas of opportunity and provide resolutions.

• Responsible for understanding the organizational structure, both the business and matrix organizations as well as the data structure.

• Partner with HR partners to anticipate, prepare, and process business changes in the masterdata including coordination of new locations/cost centers.

• Key responsibility 5: Project management

• Create project to improve operational efficiency.

• Key responsibility 6: Analytics & Data reporting

• Monthly HR kpi´s & data reporting with HR Director support.

• Monthly bases organize feedback to stakeholders.

The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

JOB PROFILE
Education

• Bachelor's degree in Administration, HR, similar.

Required experience:

4-5 years of job-experience, preferably in a human resources department

Technical skills / abilities:

• Proficient in Microsoft Word and Excel

• Knowledge of HR Operations & Analytics

• Workday savy

• Overall knowledge of State and Federal labor laws

• Bilingual (English/Spanish)

• Knowledge of general HR principles and practices

Personal skills
The successful candidate will have the following personal qualities:

• Excellent time management, planning and organizing skills; ability to prioritize and plan work activities

• Excellent attention to details

• Good quality control ability; demonstrated accuracy and thoroughness in work output

• Dependability

• Customer service focus

#Richemont #WeCraftTheFuture

---