DevOps Engineer

Job ID:
Required Travel :Minimal 
Managerial - No 
Location: :Mexico-Guadalajara (AM) 

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit  

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

The DevOps Engineer is responsible for the implementation, operation, and day-to-day support of DevOps practices within the project.
This role focuses on execution, automation, and operational stability, working under defined standards and architectures.

• Implement and maintain CI/CD pipelines using Jenkins, Bitbucket, and GitHub
• Manage build and artifact repositories in Nexus
• Execute infrastructure provisioning using Terraform based on existing modules
• Automate operational and deployment tasks using Ansible
• Deploy and maintain applications in Kubernetes using Helm
• Support and monitor platforms using:
  • Grafana
  • Telemetry
  • Elasticsearch
• Support applications developed with Spring
• Operate and support data platforms:
  • PostgreSQL
  • Elasticsearch
  • Couchbase
  • Hadoop
• Perform troubleshooting and incident resolution (L2 support)
• Execute operational runbooks and standard procedures
• Document configurations, processes, and operational changes
• Collaborate closely with the DevOps Specialist and development teams

Required Technical Skills

• Hands-on experience with:
  • Jenkins
  • GitHub / Bitbucket
  • Nexus
• Practical knowledge of:
  • Ansible
  • Terraform
  • Kubernetes and Helm
• Experience with monitoring and logging tools:
  • Grafana
  • Telemetry
  • Elasticsearch
• Strong Linux fundamentals
• Basic to intermediate experience with AWS or OCI
• Familiarity with Spring-based applications

Experience & Profile

• 2–4 years of experience in DevOps, Platform, or SRE roles
• Strong execution and operational mindset
• Ability to follow architectural standards and best practices
• Good troubleshooting and problem-solving skills

 Nice to Have

• Experience supporting production environments
• Basic cloud or Kubernetes certifications
• Exposure to infrastructure automation and monitoring tools

• You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster.
• Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce