Account Manager CDMX
hace 7 días
Company Description
Ikusi, part of the Velatia group, specializes in information and communication technologies (ICT) and operations technologies. With over 50 years of expertise, Ikusi focuses on connecting, processing, and managing data securely, optimizing critical business processes, and leveraging information through innovative solutions. The company provides services in communications networks, cybersecurity, industrial process digitalization, and transportation infrastructure operation. Serving diverse sectors such as telecommunications, oil and gas, airports, railways, banking, retail, and insurance, Ikusi is committed to simplifying complexity and driving digital transformation for businesses.
Role Description
This is a full-time, on-site role based in the Mexico City Metropolitan Area for an Account Manager. The Account Manager will be responsible for fostering relationships with clients, identifying and addressing their business needs, and presenting tailored solutions to achieve their goals. Day-to-day tasks will include managing and expanding the customer portfolio, developing strategic commercial opportunities, and coordinating with cross-functional teams to ensure client satisfaction.
Qualifications
- Proven skills in client relationship management, communication, and negotiation
- Ability to identify business opportunities and design strategic commercial plans
- Experience in sales, customer success, or account management in the ICT or technology industries
- Strong understanding of digital transformation, cybersecurity, and communication network solutions
- Exceptional organizational and multitasking skills, with attention to detail
- Proficiency in Spanish and English, both written and spoken
- Ability to collaborate with cross-functional teams and work in a dynamic environment
- Bachelor's degree in Business Administration, Marketing, Engineering, or a similar field
- Experience or knowledge of relevant industries such as oil and gas, transportation, or telecommunications is a plus
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