Sr. Director, RIsk Mexico

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Senior Director of Risk for Mexico, based in Mexico City, Mexico, will be responsible for managing the relationship of Key Clients on risk-oriented topics, providing guidance and support to achieve a world-class risk mitigation and fraud prevention knowledge applied to protect the several businesses in the country, leveraging VisaNet capabilities and Risk Solutions. Interactions with all internal teams to provide insights and recommendations to protect Visa and our clients from various risks present on CP and CNP channels will also be part of the responsibilities of this position, which will report directly to Visa's Regional Risk Officer and will interact with the Group Country Manager and the Leadership Team of all functional areas. With our ever-changing environment, the payment industry is becoming highly complex and in need of risk experts to guide the market through challenging yet full-of-opportunity evolution of payments. The candidate who best demonstrates a deep understanding of the local market as well as a strong relationship necessary to mobilize cross-functional teams, clients, and external stakeholders should also serve as an insightful and results-driven leader to the local teams, as applicable.

Key Accountabilities

The Senior Director of Risk for Mexico will manage several aspects and activities with the market from a risk perspective. Specifically, she/he will:

Manage as their key responsibilities:

• Fraud Prevention Strategy Advisory
• Fraud Prevention Oversight
• Clients' Risk Assessments/NBIAs
• Strategic Projects involving Risk topics and/or counterparts at clients
• Steward of the Market's Security Roadmap

Local liaison for all risk Functional Areas:

• Enterprise Risk Management
• Credit Settlement Risk
• Risk & Regulatory Governance
• Payment Fraud Disruption
• Ecosystem Risk
• Crisis Management – Incident Commander

Partner with Mexico's Business teams from key Clients to:

• Optimize their fraud and authorization performance
• Engage clients and educate them on the most recent risk management best practices and technical controls

Collaborate with internal teams to:

• Create safer processes and payment flows for our clients, leveraging VisaNet and advising our clients on security processes
• Provide insights and recommendations to protect Visa and our clients from risks present on CP and CNP channels, as well as the various risks tied to the payments business (e.g.: Regulatory, Operational, Settlement, etc.)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Bachelors Degree or postgraduate degree/MBA in Business Administration, Technology, Law, or Economics.

Deep knowledge of the payments industry and the major trends affecting our stakeholders, including regulatory, market environment, competitive landscape, and technology

12+ years of payment experience, specifically in engaging and advising clients to adopt risk management best practices (fraud prevention, cybersecurity, credit risk, regulatory risk, operational risk, etc.) that will accelerate the sound growth of their payment business.

Previous experience in managing direct staff and in coordinating multi-functional teams to execute in market risk functions, programs and initiatives.

Demonstrated success in setting and successfully implementing a strategy for client engagement.

Strong ability to communicate, collaborate and influence within a global, matrix organization.

Established reputation for building peer like relationships with senior client and partner leaders in a large and being able to communicate and influence other teams.

Professional track record of responsibility for large, complex programs and guiding cross functional teams to complete these programs with a high level of effectiveness.

Ability to manage multiple initiatives at once in a fast-paced entrepreneurial environment, while demonstrating grace under pressure and comfort with problem solving ambiguity.

Understanding of business strategy, clients and their evolving risk management requirements.

Intellectual curiosity with the ability to quickly grasp new payment services and develop corresponding risk and fraud management best practices for clients.

Solid general risk management background, with proven track record in strategic thinking, financial planning, risk management, relationship building and project leadership.

Demonstrated ability to lead and motivate cross-functional teams of diverse subject matter experts.

Proficient in both written and spoken English and Spanish.

Availability to travel and represent the market in client visits and forums as a speaker.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.