Lead Agent, Airport Operations

hace 6 días

Ciudad de México, Ciudad de México Fly A tiempo completo

Location: Benito Juarez Intl Apt (MEX-TRML)   
Cities: Mexico City - Mexico
Requisition ID: 82941 
Must be in possession of valid documentation to live and work in MEXICO at the time of applying to this position.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board

Why you'll love this job

Responsible to management for coordination of the overall operations within an assigned functional area.

What you'll do
  • Conducts agent observations and associated activities
  • Administers local training programs, responsible for scheduling and manpower utilization
  • Prepares customer correspondence, investigates discrepancies and compiles statistical data for reports
  • Assists management in the completion of admin duties to include the maintenance of required departmental records
  • Acts as a company representative when assigned
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Passenger service experience required
  • High school diploma
  • Profile requirements as outlined in the passenger service manual section 10-7 reservations and ticket office edition
  • Above average administrative and analytical techniques
  • Demonstrates above average qualities of leadership, initiative and judgment
  • Must be able to read, write, fluently speak and understand English and the native language
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health benefits to help you stay well. 
  • Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources and support you need.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.


Cities: Mexico City - Mexico

Requisition ID: 82941 

  • Sr Manager, Airport Operations

    hace 1 semana

    Ciudad de México, Ciudad de México American Air A tiempo completo

    Location: Benito Juarez Intl Apt (MEX-TRML)   Cities: Mexico City - MexicoRequisition ID: 79244 Must be in possession of valid documentation to live and work in MEXICO at the time of applying to this position. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and...

  • Real Estate Lead Generation Specialist

    hace 1 día

    Ciudad de México, Ciudad de México Vertu Agent A tiempo completo

    About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.Our Culture: We prioritize...

  • Marketing Manager

    hace 3 días

    Ciudad de México, Ciudad de México Agent A tiempo completo

    Marketing Manager (B2B)Location: LATAMSalary: $4,500 - $6500/ monthAbout the CompanyOur client is a leading supplier of metal-bending machinery and automated equipment for the sheet metal industry. They serve a diverse range of industrial customers with highly customized solutions and are entering a major growth phase—modernizing operations and customer...

  • Operations Agent

    hace 1 semana

    Ciudad de México, Ciudad de México Hillebrand Gori Mexico, S.A. de C.V. A tiempo completo

    Operations Agent Ubicación: Ciudad de México Objetivo General del Cargo Coordinar y asegurar el flujo eficiente de embarques internacionales, brindando un servicio al cliente excepcional y gestionando cada operación con precisión, agilidad y enfoque en la satisfacción del cliente.   Educación y/o ExperienciaLicenciatura en Comercio Internacional,...

  • Operations Lead

    hace 1 día

    Ciudad de México, Ciudad de México Cognizant Technology Solutions A tiempo completo

    We're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...

  • Executive Assistant

    hace 2 semanas

    Ciudad de México, Ciudad de México Agent A tiempo completo

    Executive AssistantLocation: Remote (Anywhere in LATAM)Hours: Monday to Friday 9 am - 5 pm ESTCompensation: $3000/monthJob Type: Contractor, 40 hr/weekAbout the RoleOur client is scaling fast—and their CEO needs an exceptional Executive Assistant to help drive organization, focus, and execution across the company. You'll work closely with the CEO to manage...

  • Executive Assistant

    hace 2 semanas

    Ciudad de México, Ciudad de México Agent A tiempo completo

    Executive AssistantLocation: Remote (Anywhere in LATAM)Hours: 9 am - 5 pm ESTCompensation: $3000/monthJob Type: Contractor, 40 hr/weekAbout the RoleOur client is scaling fast—and their CEO needs an exceptional Executive Assistant to help drive organization, focus, and execution across the company. You'll work closely with the CEO to manage his schedule,...

  • Client Operations Lead

    hace 7 días

    Ciudad de México, Ciudad de México OpsArmy Careers A tiempo completo

    Job Description Client Operations Lead*Position Type:*Full-Time*Location:*Remote*Apply here:*About The RoleOpsArmy is looking for a*Client Operations Lead*to oversee day-to-day coordination between clients and the offshore talent supporting their teams. This role is ideal for someone with BPO or outsourcing experience who understands client expectations,...

  • Front Desk and Patient Intake Coordinator

    hace 1 día

    Ciudad de México, Ciudad de México Vertu Agent A tiempo completo

    About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.Our Culture: We prioritize...

  • Real Estate Executive Assistant

    hace 1 día

    Ciudad de México, Ciudad de México Vertu Agent A tiempo completo

    Company Overview & CultureAbout Us:At Vertu Agent, we are a dynamic and client-focused firm dedicated to delivering exceptional service across several industries. We pride ourselves on innovation, collaboration, and professionalism, ensuring our team has the tools and support to excel in a fast-paced and evolving market.Our Culture:We foster a collaborative...