Senior Specialist

hace 1 semana

Monterrey, Nuevo León, México Inmar Intelligence A tiempo completo

Inmar's dedicated Manufacturer Settlement Operations approach to Data Management transforms our clients' strategies and visions into life. We protect and service our clients' most valuable assets through the highest quality data processes, helping our clients achieve their goals today and grow for the future.

The Sr. Specialist will be responsible for and maintain the integrity of our databases that provide the foundation for our products; most currently this work is focused on our Clients Offer Master Files where the Specialist enters, and edits offers and performs exception management.

The Specialist performs validation of client barcodes prior to issuance to ensure the accuracy of the data, manages rebate claims validation as well as any follow-up research necessary and provides specialized transaction settlement support by performing duties of a routine and recurring nature. This role requires effective client communication as well as effective internal communication (both written and verbal).

Primary Accountabilities:

Subject Matter Expert (20%)

  • Training of New Associates (internal and external)
  • Collaboration with cross-functional teams
  • Liaison with Azteca and Xochi Teams
  • Lead Specialist Team Meetings

Administrative (60%)

  • Perform accurate data entry
  • Respond to coupon discrepancies
  • Pull and collaborate retailer ads
  • Counterfeit Reporting (Entry per list)
  • Verification/Validation (Testing or Coupon validation)
  • Coupon Artwork Review
  • Expiration Date Grace Period changes
  • Research Coupon Scanning Issues
  • Administrative Projects/Changes
  • Offer/Offer Edit (w/o CTR)
  • QML/APEX Work Offers
  • Client Web portal (ISA) Administrator
  • Other Duties as Assigned

Analytical (20%)

  • Validate movement data against promotion guidelines and expected results for payment
  • Perform daily analysis on Question Mark list
  • Ensure integrity of client database by performing database management

Required Qualifications:

  • High School Diploma/GED required
  • 2-4 years related work experience or college degree; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
  • Accurately perform alpha/numeric data entry
  • Professionally maintain great business relationships
  • Organize tasks and time to ensure timely completion of all projects
  • Competent with Google Suite and Microsoft Office, especially Excel
  • Competent with General CPU
  • Competent in Salesforce
  • Beginner iSeries

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