Senior Revenue Operations

Job description

Job Description – Senior Revenue Operations (Individual Contributor)

Location: Mexico City (CDMX) or São Paulo (Brazil)

Work mode: Hybrid / On-site preferred

Reporting to: CEO

Type: Full-time | Individual Contributor (no team management)

Rate: 5.000 USD

Role Overview

• We are looking for a Senior Revenue Operations Individual Contributor to own and operate the commercial execution layer of the company.
• This role will not manage a team and is designed for a senior professional who can operate with high autonomy. The person in this role cannot depend on the CEO for day-to-day decision-making and is expected to independently identify problems, propose solutions, and execute.
• The role acts as a service function across Sales, CAMs, Sellers/Partners and Leadership, translating commercial strategy into daily execution, processes, systems and measurable outcomes.
• This role must be based in CDMX or São Paulo. Proximity to commercial teams and operations is critical.

Key Responsibilities

• Revenue & Sales Operations
• Design, operate and continuously optimize the commercial pipeline
• Define deal stages and workflows by deal type (direct sales, sellers, partnerships)
• Identify bottlenecks across the funnel and implement solutions independently
• Improve sales velocity, activation and retention through process clarity and execution
• Sales Enablement & Operational Support

Create and maintain:

• WhatsApp and outreach scripts
• call structures and follow-up flows
• operational playbooks for Sales and KAMs
• Standardize best practices and operational knowledge
• Ensure teams have clear guidance on what to sell, how to sell and how to follow up
• Cross-functional Service Role

Provide operational support to:

Sales team

• KAMs
• Sellers / partners
• Align commercial promises with operational reality
• Translate field feedback into actionable insights for Product and Leadership
• Act as the operational reference point for revenue execution
• Data, Metrics & Performance
• Define and track actionable KPIs (conversion, sales cycle, activation, usage)
• Build and maintain dashboards and reporting
• Lead weekly reviews with clear, data-driven insights
• Proactively flag what is not working and implement corrective actions
• Decision-Making & Autonomy (Critical Requirement)
• This role requires high autonomy and independent judgment.

The ideal candidate:

• Does not rely on the CEO to make operational decisions
• Is comfortable making informed decisions with incomplete information
• Escalates strategically, not operationally
• Owns outcomes end-to-end
• Candidates who require constant validation or close supervision will not be a fit.
• HubSpot – Mandatory Requirement
• This role requires advanced, hands-on expertise in HubSpot.

The candidate must be able to:

• Configure and manage complex pipelines
• Build and maintain workflows and automations
• Design and manage dashboards and reports
• Create and manage custom properties and data structures
• Use HubSpot as the core operating system for Revenue
• HubSpot proficiency is non-negotiable.

Ideal Profile

Experience

• 7–10 years in Revenue Operations / Sales Operations / GTM Operations
• Experience in SaaS, marketplaces or hybrid business models
• Prior experience as the sole owner of Revenue or Sales Operations
• Experience operating in fast-paced, evolving environments
• Working Style
• Strong hands-on mentality
• High ownership and accountability
• Comfortable supporting multiple teams without formal authority
• Direct, pragmatic and execution-focused
• Able to operate without babysitting or micromanagement

Red Flags

• Seeking to build or manage a team in the short term
• Dependence on leadership for operational decisions
• Overly corporate or process-heavy mindset
• Discomfort operating in ambiguity
• Not based in CDMX or São Paulo