Business Operations Specialist

Department: Operations

Work Arrangement: Remote

Job Type: Independent Contractor, Full Time

Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)

Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview

The Business Operations Specialist supports day-to-day execution across systems, processes, and cross-functional workflows. This role focuses on operational coordination, data accuracy, project support, and process improvement to keep teams aligned and moving efficiently.

You will work closely with multiple functions to maintain clean systems, track performance, and streamline workflows. This role is ideal for highly organized professionals who enjoy bringing structure to fast-moving environments and supporting execution at scale.

Your Impact

Your work ensures teams operate with clarity, consistency, and reliable data. By improving workflows and maintaining operational hygiene, you help reduce friction and enable faster decision-making. Your contributions strengthen execution and scalability across the organization.

Core Responsibilities
Operations Systems & Data Support — 30%

• Maintain accuracy and organization across operational systems
• Support CRM, project management, and internal tools
• Perform data cleanup, validation, and documentation
• Ensure consistent system usage and process adherence

Reporting & Performance Tracking — 25%

• Track key operational and business metrics
• Maintain dashboards and recurring reports
• Support leadership with data insights and summaries
• Identify trends and areas for operational improvement

Project & Workflow Coordination — 20%

• Support cross-functional projects and initiatives
• Track tasks, timelines, and deliverables
• Maintain documentation and status updates
• Ensure smooth handoffs between teams

Cross-Functional Operations Support — 15%

• Coordinate with teams across Sales, Marketing, Ops, and Leadership
• Support meetings, follow-ups, and action tracking
• Troubleshoot operational questions and system issues
• Help standardize workflows and communication

Administrative & Execution Support — 10%

• Assist with scheduling, documentation, and coordination
• Support leadership with operational follow-through
• Handle sensitive information with discretion
• Keep priorities organized and visible

Requirements
Must-Haves (Required)

• 1–2+ years of experience in operations, coordination, or support roles
• Strong organizational and execution skills
• Comfort working with data, systems, and spreadsheets
• Ability to manage multiple priorities simultaneously
• Excellent written and verbal English communication
• High attention to detail and follow-through
• Proven ability to work independently in a remote setup

Nice-to-Haves (Preferred)

• Experience supporting cross-functional or startup teams
• Exposure to process improvement or documentation
• Background in sales ops, rev ops, or project coordination
• Experience supporting leadership or executives

Tools Proficiency
Must-Haves (Required)

• Spreadsheets: Google Sheets or Microsoft Excel
• Communication: Gmail/Outlook, Slack, Zoom, Microsoft Teams
• Google Workspace: Docs, Sheets, Slides, Drive
• Experience with at least one CRM or project management tool

Nice-to-Haves (Preferred)

• CRM: HubSpot, Salesforce, Pipedrive
• Project Management: Notion, Asana, Jira, ClickUp,
• Automation: Zapier, Make (Integromat)
• Analytics & Reporting tools
• Documentation tools (Notion, Confluence)

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote — work from anywhere
• Generous PTO: In accordance with company policy
• Direct Mentorship: Access to global industry leaders
• Learning & Development: Continuous growth resources
• Global Networking: Work with international teams
• Health Coverage (Philippines only): HMO after 3 months (full-time)

Our Recruitment Process

1. Application
2. Skills Assessment
3. Initial Screening
4. Top-grading Interview
5. Client Matching
6. Job Offer
7. Onboarding

Ready to Join Pearl Talent?

Build a long-term remote career supporting execution, systems, and operational excellence. Join Pearl Talent and grow by owning workflows, improving clarity, and enabling teams to perform at their best.

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