Product Lead 2

About Stori

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching. 

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico's Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok. 

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team. 

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth. 

The Login and Access Squad is on the front lines of Stori's growth, owning the entire customer login and account management experience. This includes every touchpoint from the first-time user's sign-up to seamless sign-in, secure credential recovery and ongoing profile management. Our goal is to create a secure, intuitive and frictionless access platform that welcomes new users and provides a best-in-class experience for our entire customer base.

We're looking for a strategic and technically savvy Product Lead to own the vision, roadmap and execution for the entire customer access experience. You will balance security and convenience to ensure our customers can access their accounts easily and safely. You will work across product, engineering and design to deliver a platform that not only supports Stori's rapid growth but also sets the standard for user experience in the FinTech space.

Experience in building and scaling consumer-facing identity and access management products. This role isn't just about building a single login page; it's about managing a platform that supports millions of users. The candidate should have a proven track record of handling high-volume user traffic and ensuring system reliability.

A strong background in user experience (UX) and product design. The role requires a candidate who can balance security requirements with the need for a seamless, intuitive and frictionless user journey. They should be able to advocate for the user while navigating technical constraints.

Proficiency in A/B testing and funnel optimization. The login and sign-up flows are critical growth funnels. The candidate must be skilled in using data to identify bottlenecks and optimize conversion rates and user retention.

Excellent communication and stakeholder management skills. This role involves collaborating with engineering, cybersecurity, compliance and other product teams. The candidate must be able to clearly articulate the product vision, strategy and roadmap to a diverse audience.

Understanding of authentication and authorization flows. The ideal candidate must be able to speak the language of software engineers and make informed decisions about complex authentication flows.

Experience with credential recovery and fraud prevention. The ideal candidate should understand the complexities of account recovery flows and be able to implement strategies to protect against common attacks like credential stuffing, phishing and account takeovers.