Services Renewal Representative II

hace 5 días


Ciudad de México, Ciudad de México Oracle A tiempo completo
Description

Drive the renewal of Oracle's contracts to existing customers.

Desirable if already know how to use Oracle e-Business Suite, Services Contracts.

Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

Completes own role largely independently within defined policies and procedures.

Responsibilities

Responsible for timely renewals for small to medium-sized customers in assigned territory.

Demonstrate sales and negotiation skills, customer relationship management, self-manageable, self-motivated and collaborative with the team. 

Desirable if already know how to use Oracle e-Business Suite, Services Contracts.

Educate customers on business practices and any associated contractual implications. 

Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. 

Meet productivity expectations on outbound calls for renewals. 

Manage exceptions for customers with issues that may delay or inhibit renewals. 

Identify and transfer leads to sales representatives for top-tier opportunities. 

Accurately forecast business targets and opportunities in territory. 

Qualifications

Career Level - IC2



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