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About the Role
We're looking for a Deal Desk & Billing Specialist who loves details, understands systems, and takes pride in getting things right. In this role, you'll be a critical control point in our revenue process — ensuring customer contracts flow cleanly from signature through Salesforce, NetSuite, and invoicing.
You'll work closely with our CFO and executive leadership, partner across Sales, Finance, and Customer Success, and help ensure that what we sell, bill, and invoice always matches what was agreed to. If you enjoy tracing issues end-to-end, improving processes, and working in a fast-moving subscription environment, this role has your name on it.
Job DescriptionReview signed customer contracts and validate that deal terms are accurately reflected in Salesforce before deals are marked Closed Won
Ensure subscriptions are correctly configured in NetSuite, including pricing, billing schedules, and contract terms
Validate and troubleshoot billing logic after Salesforce-to-NetSuite sync
Ensure invoices are generated accurately and on time based on contract terms
Investigate and resolve billing discrepancies by tracing issues across contracts, Salesforce, NetSuite, and invoicing
Partner closely with Sales, Finance, and Customer Success, including customer-facing communication when billing issues arise
Support high-volume, recurring billing operations in a subscription-based environment
Help maintain strong finance controls and data accuracy as the company continues to scale
MUST-HAVE QUALIFICATIONS
3–5 years of experience in Deal Desk, Billing, Revenue Operations, or Finance Operations
Hands-on experience with Salesforce and NetSuite
Proven ability to review contracts and translate terms into system configuration
Strong attention to detail with excellent organizational and analytical skills
Clear, professional communication skills in English and the ability to work cross-functionally
Ability to trace issues end-to-end across multiple systems and identify root causes
PREFERRED / NICE-TO-HAVE SKILLS
Experience in a SaaS or subscription-based business
Familiarity with revenue recognition principles (ASC 606 / IFRS 15)
Experience supporting audits or finance-led control environments
Ability to build reports or dashboards in Salesforce or NetSuite
Experience enforcing pricing, discounting, and contract approval processes
Comfort managing high-volume recurring billing (3,000+ customers, mostly monthly)
Why Join Us
Be part of an innovative company transforming healthcare compliance.
Competitive salary range from 45,000 MXN to 55,000 MXN monthly salary
Collaborate with talented professionals in a supportive, remote-first environment.
Develop expertise at the intersection of healthcare, compliance, and A.I. technology.
Major medical expenses insurance
Savings Plan (Caja de Ahorro)
English classes
Discount coupons for various medical specialties
If you're passionate about compliance, technology, and continuous learning, we'd love to hear from you
Application Requirements
This is a fully remote in Mexico.
We are only considering candidates who Are Mexican citizens or legally authorized to work in Mexico.
Please attach your updated CV in English when applying.
