Administrative Assistant and HR

Who We Are
Build. Scale. Sustain.
PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop, and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion and a B Corp-certified company.

• Small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• Robust and resilient (100% independent and 0 debt)
• Entrepreneurs and passionate experts: We invest in what we believe in and operate with collective intelligence
• Positive, courageous, caring, doers and committed to excellence

About Gen-e2
AI-First Product Engineering — Reinvented
Gen-e2 is our revolutionary approach to product delivery. While most teams use AI to support traditional workflows, we've redefined the entire SDLC around AI. Gen-e2 integrates AI-native processes, tooling, and architecture to boost quality, speed, and sustainability.

• 95% of the product (code, documentation, infra, tests, even UI) is AI-generated
• All work is contextualized in a single product repository for consistent generation quality
• Rules, templates, and prompt libraries ensure scalable, secure, and enterprise-grade output
• Gen-e2 delivers end-to-end products 2–3× faster than traditional models

Your Role
As our Administrative Assistant in Mexico, you will play a crucial role in supporting our operations and contributing to the growth of our organization. Your responsibilities will involve a blend of administrative duties, financial processes, and engagement in recruitment initiatives.

Key Responsibilities

• Manage daily administrative tasks such as scheduling meetings, handling correspondence, and maintaining organized files and records.
• Assist in financial processes, including invoicing, billing, and assisting with budget tracking.
• Develop and maintain office management protocols to improve efficiency and workflow.
• Support the recruitment process by coordinating interviews, conducting candidate follow-ups, and maintaining applicant tracking systems.
• Provide support in preparing documents and reports for management meetings.
• Facilitate onboarding activities for new employees and assist in training and development initiatives.
• Attend to office supplies and inventory management to ensure office functionality.
• Engage in continuous learning and improvement by seeking opportunities for personal and professional growth, particularly in recruitment and human resources.

Who You Are

• 1-3 years of experience in administrative support, office management, or similar roles.
• Knowledge of financial processes and billing systems, with strong attention to detail.
• Proficient in Office Suite (Excel, Word, PowerPoint) and comfortable with technology and various software tools.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written, in English and Spanish.
• A proactive attitude and eagerness to learn and grow, particularly in recruitment and human resources.
• In-person option in Polanco (WeWork Lomas - Virreyes), Mexico City

More About PALO IT
We're eager to adapt to change, learn from experience and move to meet our planet's urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on sustainability and impact
• Achieve B Corp certification in all global offices
• Continuously measure and improve employee happiness

Our clients are among the world's most successful companies. We innovate with both Fortune 1000s and startups who aim to make a difference.

What We Offer

• Stimulating projects and environments
• International career mobility
• Internal R&D labs and AI-first tools
• Personalized training and certifications
• Entrepreneurial spirit and creative freedom
• Knowledge-sharing and PALOCast
• Flexibility, autonomy, and purpose-driven teams

Explore more on our Careers Page
Listen to the PALOCast
– direct voices from our Palowans

PALO IT is an equal opportunity employer that values merit, integrity, and diversity. We prioritize candidate privacy and data security. View our privacy policy for more details.