SDR (ZMG only)

About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Our Guadalajara, Mexico, Team is growing, and we're looking for Sales Development Representatives to join our Helpware team.

Responsibilities:

• Strong understanding of and ability to create, demonstrate, and deliver multi-media advertising solutions over the phone
• Identify and discuss advertising needs with your prospects
• Design proposals for prospects based on a needs assessment
• Ensure all documentation & reports are complete and accurate.
• Consistently meet established objectives
• Represent YPG professionally and enthusiastically to internal and external customers

Requirement:

Minimum 1 year of successful experience in Telephone Sales

• Previous sales experience in a retail or call center environment preferred
• Google Certification an asset
• Available to work between 8:30-5 Monday to Friday
• Knowledge of both creative and directive advertising across multiple media, including print, online,
• search engine marketing, search engine optimization, mobile applications, and social media an asset
• Strong business acumen.
• Ability to establish partnerships with internal and external customers.
• Strong sales skills, hunter mentality
• Excellent communication skills along with a professional telephone manner
• Strong organizational and time management skills.
• Compete to win attitude. Motivated by results to achieve the company's set targets
• Desire for continuous learning/improvement
• Strong computer aptitude – CRM tools and Microsoft Office
• Can work independently to manage/ prioritize your tasks to achieve desired outcomes
• Self-motivated to exceed company sales targets with a customer focus

Lo que ofrecemos

• Sueldo base: $18,000 MXN brutos mensuales
• Comisión: 5% por cada venta realizada (sin tope)
• Prestaciones de ley desde el primer día
• Capacitación 100% pagada
• Seguro de gastos médicos mayores (a partir del 3.er mes)
• Vales de despensa: $1,000 MXN mensuales

Requisitos

• Nivel de inglés C1/C2
• 1 año mínimo de experiencia en ventas B2B vía telefónica
• Vivir dentro del Área Metropolitana de Guadalajara

Horario

• Entrenamiento: Lunes a viernes de 7:00 AM a 4:00 PM (durante 6 semanas, en la oficina).
• Operaciones: Lunes a viernes de 8:00 AM a 8:00 PM EST (se asigna un turno de 40 h semanales).
• Recuerda: Guadalajara tiene 1 hora menos (y se ajusta con daylight saving).

Modalidad de trabajo

• Entrenamiento presencial en la oficina.
• Operaciones desde casa, siempre que mantengas un buen desempeño, conexión estable a internet y residas dentro del área metropolitana de Guadalajara.

(En caso de bajo desempeño, problemas de conexión o solicitud del cliente o helpware, podría requerirse regresar al sitio.)

Tipo de puesto: tiempo completo, por tiempo indeterminado

Sueldo: $18,000.00 al mes