Human Resources Operational Services Specialist

Job Overview
As part of the Human Resources Operations Services Team, the Human Resources Operations Specialist will support HR, business and functional leaders and employees across the US, Canada while also supporting global colleagues. The position is responsible for efficiently and accurately handling a variety of HR transactions, providing excellent customer service support and project leadership & support to the organization as needed.

This role will interact with other HR functional areas to support work and integration such as: Payroll, Benefits, Compensation, Recruitment, Learning & Development, Compliance, Employee Relations and other enterprise functions.

The position reports into the Mexico HR Operational Services Lead and is located in Juarez, Mexico.

A Day In The Life

• Every day at Hubbell is different and you'll contribute in many ways. On any given day, you'll make a difference by:

• Responsible for employee data loads & imports to support mass changes in partnership with HR IT

• Ensuring timely resolution of tickets, emails, escalations & general inquiries in accordance with policies, procedures and the service model/agreement
• Efficiently and accurately entering, maintaining & validating human resources transactions in SuccessFactors (Hubbell's HCM system) and other HR systems as required. Transactions may include onboarding new hires, separations, unemployment claims, employment verifications, and other employee life-cycle tasks/documentation
• Supporting HR Operational Services team projects including but not limited to acquisitions, divestitures, and cross-functional initiatives.
• Serving as Project Leader for initiatives, including enhancement work, functional improvements, training, and cross-functional efforts.
• Independently managing projects or workstreams involving HRBPs, COEs, IT, Finance, and other functions. Present findings, solutions, oversee testing, communication, training, implementation, and conduct meetings as required.
• Being familiar with the functionality of the various HR systems and modules necessary to assist in maintaining accurate records on all employees.
• Maintaining strict confidentiality of employee data and transactions.
• Utilizing system knowledge to understand business processes, identify gaps, opportunities, & system enhancements. Appropriately document & communicate suggestions to the team. Support implementation of approved improvements.
• Collaborating with HR teammates (HR Business Partners, Centers of Excellence, and HR Operational Services) to foster effective relationships and create a positive system and process improvements.

What will help you thrive in this role?

• Advanced English level is a must. Written and oral skills are required.
• A college degree in Business, HR or a related field preferred
• Previous HRIS systems support experience (SuccessFactors strongly preferred)
• Minimum 1 year experience in Human Resources
• Excellent verbal, written and organizational skills
• Must be proficient in Power Point and have exceptional Excel skills including V lookups and pivot tables
• Experience leading projects
• Ability to manage multiple priorities
• Proven organizational skills with high attention to detail
• Exceptional time management; proactive, with a strong sense of urgency
• Proven ability to perform under pressure and under tight deadlines
• Customer service/ customer-facing skills
• Demonstrated ability to excel in a fast paced, team environment
• Analytical and troubleshooting skills

Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Unified Business Solutions
Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.