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Regional Sales Manager
hace 2 semanas
Job description
Overview
We are looking for a Regional Sales Manager (RSM) in Mexico, responsible for developing and maintaining strong, long-term relationships with a company's most important clients, ensuring their satisfaction by deeply understanding their needs, proactively proposing solutions, and actively managing their accounts to maximize revenue and loyalty within the customer portfolio; essentially acting as the primary point of contact for all key client matters.
Responsibilities
- Relationship Building:
Establish and maintain strong, trust-based relationships with key decision-makers at construction companies, rental fleets, and industrial clients. - Customer Needs Analysis:
Understand client operations, project requirements, and business goals to recommend Mobile Elevated Work Platform (MEWP) solutions that fit their needs. - Strategic Account Planning:
Create account plans to grow business with existing clients, identifying upsell opportunities for equipment, service packages, and training. - Proactive Solution Provision:
Anticipate client needs and present tailored MEWP solutions that improve productivity, safety, and operational efficiency. - Contract Negotiation:
Lead negotiations on equipment sales, rentals, and service agreements, ensuring mutually beneficial terms and fostering long-term partnerships. - Customer Satisfaction Management:
Monitor client satisfaction, resolve concerns quickly, and maintain a high level of service quality. - Stakeholder Management:
Collaborate with internal teams—including operations, service, marketing, and product specialists—to ensure seamless delivery and support for client requirements. - Reporting and Analysis:
Track key account metrics, prepare performance reports, and identify areas to drive revenue growth and client success.
Experience
- Proven sales experience with a track record of success in managing high value with customer accounts in equipment rental or OEM sales.
- Excellent communication and interpersonal skills to build strong relationships with clients.
- Strong analytical skills to identify customer needs and opportunities.
- Strategic thinking and ability to develop effective account plans.
- Negotiation skills to secure favorable contracts with key clients.
- In – depth knowledge of the industry and competitive landscape.
- Proficiency in CRM systems (Salesforce) and sales tools.
- Bachelor's degree required or equivalent experience.
- Up to 75% of travel required
- Position can work remote when necessary
- Reports to Director of Sales
Job Type: Full-time
Willingness to travel:
- 50% - 75% travel