Coordinator – eCommerce

hace 6 horas


Delegación Cuajimalpa de Morelos, Ciudad de México KogniVera A tiempo completo

Coordinator – eCommerce (Bilingual English/Spanish)


Santa Fe, Cuajimalpa – Mexico City


Onsite: 5 days per week


Full-Time Contractor


Experience: 6–10 years

Job Summary

We are seeking an experienced
Onsite Coordinator
to work as a contractor in a
fully onsite role
based in Santa Fe, Cuajimalpa. This position serves as the primary interface between client stakeholders and offshore/nearshore delivery teams, supporting eCommerce and digital transformation initiatives.

The ideal candidate has a strong technical foundation, experience working in Agile environments, and is fully bilingual in Spanish and English. Technical English proficiency is required.

Key Responsibilities

  • Act as the primary point of contact at the client's onsite location
  • Bridge business and technical teams by translating requirements into clear functional and technical inputs
  • Participate in technical discussions, solution walkthroughs, and design reviews
  • Coordinate with architects, developers, QA, and DevOps teams across regions
  • Support Agile ceremonies including sprint planning, backlog grooming, and estimations
  • Track delivery progress, risks, dependencies, and provide regular status updates
  • Support UAT, defect triage, and production readiness activities
  • Ensure adherence to scope, timelines, and quality standards

Required Qualifications

  • Bachelor's degree in Engineering, Computer Science, or a related field
  • 6+ years of experience in onsite coordination, technical coordination, or delivery roles
  • Strong understanding of SDLC, Agile/Scrum, and release management
  • Experience with eCommerce platforms (SFCC, Salesforce B2B/B2C Commerce, OMS)
  • Working knowledge of APIs, integrations, and system dependencies
  • Experience with Jira, Confluence, and collaboration tools
  • Fluent in Spanish and English (technical English required)

Nice to Have

  • Background as a developer, QA, or business analyst
  • Experience with MuleSoft or middleware integrations
  • Exposure to ERP, OMS, payments, tax, and shipping systems
  • Experience working with nearshore/offshore delivery models

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