HR Operations

HR Operations & People Manager

Company: Papaya Tutoring

Location: Remote (LATAM preferred)

Job Type: Full-Time / Contract

Compensation: $1000 USD- $1200 USD a month

About Papaya Tutoring

Papaya Tutoring is a fast-growing education company partnering with U.S. school districts to deliver virtual tutoring at scale. As we grow, we are strengthening our internal operations to better support our team, improve processes, and build a strong, people-centered culture.

Position Overview

We are looking for a proactive, tech-savvy HR professional who goes beyond traditional hiring. This role is ideal for someone who takes ownership, anticipates needs, follows through without being reminded, and helps keep both operations and team culture running smoothly.

This person will be a key partner in hiring, HR operations, payroll readiness, internal communications, and people experience.

Key ResponsibilitiesHiring & Talent Operations

• Manage end-to-end hiring processes (posting, screening, coordination, onboarding)
• Ensure timely follow-up and completion of all hiring-related tasks
• Support hiring managers with organization, tracking, and communication

HR Operations & Ownership

• Own HR processes from start to finish (no task left incomplete)
• Track and report basic HR KPIs (hiring progress, onboarding status, turnover, etc.)
• Create, update, and maintain internal policies and documentation
• Ensure all HR-related communications (bonuses, shutdowns, announcements, updates) are sent on time and correctly

Payroll Readiness & Team Database

• Maintain a clean, up-to-date team database (start dates, roles, contracts, hours)
• Prepare everything needed for payroll so leadership can process payroll smoothly without chasing information
• Ensure all team changes are reflected accurately and on time

People & Culture

• Help keep the team engaged and cared for
• Track birthdays, anniversaries, and important team milestones
• Support internal initiatives that improve team satisfaction and morale
• Be a reliable point of contact for team questions and concerns

Tech & Systems

• Use and improve HR tools, spreadsheets, and systems
• Be comfortable working with Google Workspace, HR platforms, and databases
• Proactively suggest better ways to organize, track, and automate HR workflows

Who We're Looking ForMust-Have Traits

• Extremely proactive and self-driven
• Strong sense of ownership — if something is assigned, it gets done
• Comfortable making decisions and asking clarifying questions early
• Highly organized with strong follow-through
• Tech-savvy and quick to learn new systems
• Clear and professional communicator

Preferred Experience

• Experience in HR, People Operations, or Operations roles
• Experience supporting remote or distributed teams
• Familiarity with payroll preparation or HR databases
• Startup experience (fast-paced, evolving environments)

Why This Role Matters

This role exists to ensure that:

• Tasks don't stall due to uncertainty
• Communication is clear and timely
• Payroll runs smoothly every time
• Leadership can focus on growth instead of chasing HR details
• The team feels supported, informed, and valued

What We Offer

• Fully remote work
• High-impact role with real ownership
• Opportunity to build and improve HR systems from the ground up
• Collaborative, mission-driven team

Job Type: Full-time

Pay: $17, $21,000.00 per month

Application Question(s):

• This is a startup environment where impact matters more than clock-watching, and priorities can shift quickly. Are you comfortable working in a startup setting where results and ownership matter more than strict hours?

☐ Yes

☐ No

• Tell us about a time you were assigned a task with limited clarity. What did you do to make sure the task was completed successfully?
• If you are unsure about how to complete a task, what do you usually do?

☐ Ask questions early and move forward

☐ Wait for clarification before doing anything

☐ Try to figure it out but may not complete it

☐ I prefer clear step-by-step instructions before starting

• In a startup, not all processes are fully built. Are you comfortable creating structure, documenting processes, and improving systems as you go?

☐ Yes

☐ No

• You are responsible for preparing payroll, but you notice several team members' start dates and roles are missing or unclear. What steps would you take to make sure payroll is ready on time?
• Are you comfortable using tools like Google Sheets, Google Drive, HR platforms, and databases to track hiring, start dates, contracts, and payroll readiness?

☐ Yes

☐ No

• Are you comfortable tracking HR KPIs such as hiring progress, onboarding completion, and team data accuracy?

☐ Yes

☐ No

• Which statement best describes you?

☐ I wait for clear instructions before acting

☐ I prefer stability and clearly defined processes

☐ I take initiative, ask questions, and move things forward

☐ I work best when tasks are limited and repetitive

• In this role, no one will remind you to send critical internal communications. How do you make sure important emails are sent on time?

Work Location: Remote