Customer & Quality Support

hace 3 días


Monterrey N L, México vamasa sa de cv A tiempo completo

Descripción del puesto

Estamos buscando un Customer & Quality Support que brinde una excelente atención a nuestros clientes y dé seguimiento puntual a las reparaciones y procesos internos. Esta posición también es responsable de la documentación y control del Sistema de Gestión de Calidad.

Responsabilidades

  • Brindar servicio al cliente por teléfono, correo y otros medios.
  • Dar seguimiento al estatus de reparaciones y mantener informado al cliente.
  • Registrar y actualizar casos en el sistema interno.
  • Coordinar con áreas internas (técnicos, almacén, ventas) para obtener información precisa.
  • Mantener y actualizar documentos del Sistema de Gestión de Calidad (procedimientos, formatos, registros).
  • Apoyar en auditorías internas y externas.
  • Dar seguimiento a acciones correctivas y de mejora.

Tipo de puesto: Tiempo completo

Sueldo: $14, $15,000.00 al mes

Beneficios:

  • Estacionamiento de la empresa
  • Estacionamiento gratuito
  • Servicio de comedor
  • Teléfono de la empresa
  • Uniformes gratuitos
  • Vales de despensa

Lugar de trabajo: Empleo presencial



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