Bilingual Customer Service Representative

hace 2 días


Tijuana BC, México Hyuman A tiempo completo

Customer Service Representative

Location: Tijuana.

Job Summary

We are looking for a proactive and detail-oriented Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a customer-first mindset. You will be responsible for responding to customer inquiries via phone, email, and live chat, while troubleshooting issues and providing accurate product and service information.

Key Responsibilities

  • Communicate effectively with customers via phonel (secure/unsecure).
  • Provide accurate information about products and services to address customer questions and concerns.
  • Troubleshoot and resolve customer issues by clarifying problems, researching solutions, and implementing appropriate actions.
  • Escalate unresolved issues as needed while ensuring a smooth customer experience.
  • Learn and apply procedures and job-related knowledge quickly and correctly.
  • Retain and recall product and process information to resolve customer interactions accurately and efficiently.

Qualifications

  • High school diploma or equivalent; additional education is a plus.
  • 1+ year of experience in customer service or related field preferred.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with customer support tools is an advantage.

What We Offer

  • Competitive salary
  • Ongoing training and development
  • Supportive and collaborative work environment

Tipo de puesto: Tiempo completo

Sueldo: $6,000.00 a la semana

Lugar de trabajo: Empleo presencial



  • Tijuana, México Eddy Pump Corporation A tiempo completo

    Eddy Pump is a fast-growing international engineering and manufacturing company with offices in San Diego and Tijuana. We are currently looking for talented bilingual customer service representatives with the following skills:- Understanding of ERP software and developing sales orders- Strong verbal and written English and Spanish to communicate with client-...


  • Tijuana, México Integon Service Co. A tiempo completo

    Overview A major insurance service provider in Tijuana, Mexico is seeking a Customer Service Representative who is fully bilingual in English and Spanish. The role involves handling customer inquiries, maintaining relationships with policyholders, and providing excellent service. Responsibilities Handle customer inquiries in English and Spanish with a focus...


  • Tijuana, México Integon Service Co. A tiempo completo

    Overview A major insurance service provider in Tijuana, Mexico is seeking a Customer Service Representative who is fully bilingual in English and Spanish. The role involves handling customer inquiries, maintaining relationships with policyholders, and providing excellent service. Responsibilities Handle customer inquiries in English and Spanish with a focus...


  • Tijuana, México ELIGE A tiempo completo

    Customer Service Representative **works with clients who have complaints, orders, or require information about the products purchased. ** They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process. ESSENTIAL FUNCTIONS - Provides customer service support. - Partners with internal...


  • Tijuana, México Integon Services Co. A tiempo completo

    Descripción y detalle de las actividadesAs a Customer Service Representative at Integon, your goal is top-notch service for internal and external customers. Strengthen relationships with policyholders and independent agents. $6000 per week Monday - FridayExperiência y requisitos- Strong communication skills. - Proficient in Microsoft Office. - Bilingual...


  • Tijuana, México Integon Service Co. A tiempo completo

    A major insurance service provider in Tijuana, Mexico, is seeking a Customer Service Representative who is fully bilingual in English and Spanish. The role involves handling customer inquiries, maintaining relationships with policyholders, and providing excellent service. Call center experience and insurance knowledge are preferred. The company offers a...


  • Tijuana, México Integon Service Co. A tiempo completo

    Job Title:Customer Service Representative- **This is an on-site and full-time position in Tijuana, Baja California.**_About IntegonIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates,...


  • Tijuana, México Espinoza Bail Bonds A tiempo completo

    Job Description: Are you a skilled communicator who is fluent in both English and Spanish, with a passion for helping people in their time of need? Espinoza Bail Bonds is seeking a Bilingual Customer Service Representative to join our dedicated team. This is an excellent opportunity for individuals with 1 or more years of call center experience and strong...


  • Tijuana, México Recluta Agencia A tiempo completo

    **Looking for Customer Service Representatives in Tijuana**Call Center in Tijuana is currently looking for fluent English speaking agents with experience as customer service representatives.Similar to other call centers, we work for different clients and campaigns which allow us to allocate you in the best campaign for your type of experience.We provide...


  • Tijuana, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Tijuana, Baja California**:**Join Our Team as a Bilingual Customer Service Representative!****What We Offer**:- **Salary**: $4,441 MXN net per week - $17,600 MXN net per month- ** Benefits**:- Legal benefits- Savings account- Retirement fund- Medical expense insurance- Free meals- Career growth opportunities- **Schedule**:...