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About the Role
We are hiring an Enterprise Software Customer Trainer to deliver clear and engaging product training sessions to our clients. If you have experience training customers on software products, enjoy presenting, and can explain complex features in simple terms, this role is for you.
Must-Haves (Please read before applying)
- 1+ years in Software onboarding, customer training, customer success, or product enablement
- Experience delivering live software training (Zoom or similar)
- Strong communication and presentation skills
- Located in Latin America or Europe
- Fluent English
Note: Experience limited to school teaching, HR training, call-center training, or general L&D is not a match for this position.
Responsibilities
- Lead live product training sessions for customers
- Walk users through platform features, workflows, and best practices
- Create or update simple training materials and guides
- Support onboarding and feature adoption
- Collaborate with Support, Success, and Product teams to improve customer outcomes
Preferred Experience
- SaaS/software training or onboarding background
- Ability to learn and explain software quickly
- Experience in Customer Education, Enablement, or Implementation
- Familiarity with CRM tools is a plus
Why You'll Love Working With Us
- Competitive compensation for LATAM/EU markets ( $2000–$2500/month)
- Fully remote, long-term position
- No weekend work
- Growing US-based SaaS company
- Collaborative and supportive team
About Smart Apartment Data
Smart Apartment Data, a five-star employee-rated company and Best & Brightest Companies to Work For winner, is on the cutting edge of Big Data in real estate. For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.
Meet our hiring team in this short video:
NOTE: To avoid formatting or readability issues, please upload your resume in PDF format only.
