Anti-Fraud Risk Strategy Manager

About The Company
DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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About The Team/role

• Manage credit card transaction authorization and transaction risks, including CNP, ATO, CF, lost/stolen, scams, BIN attacks, cluster risks, and fraud by friends or relatives;
• Improve transaction approval rates and reduce credit card fraud losses

In this role, you'll be...

• Responsible for building and improving the framework system of anti fraud strategies for credit card transactions, formulating and iterating real-time and near real time anti fraud strategies for credit card transactions, and ensuring the coverage and accuracy of the strategies;
• Understand the methodology and underlying logic of credit card transaction anti fraud, be familiar with the forms of credit card transaction anti fraud crimes, be able to continuously understand changes in risk forms through internal and external information, and quickly develop anti fraud strategies;
• Starting from risk events, regularly analyze and review concentrated risks, major risk events, and new forms of crime, study response measures, and reduce risk losses;
• Responsible for optimizing the iterative transaction anti fraud risk control system, including the transaction anti fraud strategy system, anti fraud data system, anti fraud interaction system, etc., and promoting the launch of related system and process optimization projects;
• Familiar with credit card core management, including customer service core and APP core, planning and optimizing the framework of core strategies, risk stratification, and strategy iteration.

We're eager to be in touch because you have...

• Bachelor's degree or above, with a preference for majors in statistics, mathematics, law, or finance;
• More than 3 years of experience in credit card transaction anti fraud risk strategy, with a solid and clear understanding of the entire credit card business process, especially transaction risk and verification business;
• Have good collaborative work ability, including communication and coordination with model team, homework team, product team, and technical team, strong driving ability, quick response ability, and strong sense of responsibility;
• Having a solid foundation in risk quantification and a good grasp of identification and control measures for common trading fraud, one can enhance the coverage and accuracy of anti fraud warning rules through quantitative capabilities.
• English can be used as a working language, able to communicate and interact smoothly with overseas cooperation teams.

You'll love working at DiDi because...
We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams
At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.