Central Administrative Specialist Remote

hace 4 días


Ciudad de México, Ciudad de México Distro A tiempo completo

100% Remote

Monday to Friday, 8:00 AM – 5:00 PM CST

About the Position

The Central Administrative Specialist supports a portfolio of residential communities across multiple markets. This role ensures accuracy of resident financial statements, drives collections, oversees accounts receivable, and maintains professional, clear, and empathetic resident communication.

Key Responsibilities


• Resident Financial Management


• Oversee account statements and collections across properties


• Investigate charge discrepancies with Property Managers


• Prepare demand letters, notices, and Final Account Statements (FAS)


• Coordinate evictions and follow-ups with attorneys or third parties


• Support debt recovery and collaborate with agencies/vendors like Jetty


• Resident Communication & Support:


• Address escalated financial inquiries with clarity and empathy


• Issue notices and communications with on-site teams


• Monitor rental insurance compliance and follow-up


• Collect forwarding addresses at move-outs


• Maintain documentation for payment promises


• Accounts Receivable & Payable:


• Process payments, reconcile transactions


• Record charges, fees, and adjustments


• Manage security deposits: collection, refunds, reporting


• Oversee Jetty processes, reports, and verifications


• Apply and monitor applicable risk fees


• Operational Oversight:


• Audit lease agreements for consistency


• Configure recurring charges, billables, fee structures


• Support month-end closing and checklists


• Maintain documentation for internal controls and improvements

Qualifications & Requirements


• English Advanced


• 3–5 years residential property management experience focused on accounting or resident relations


• Knowledge of property management software (preferably OneSite/RealPage)


• Intermediate to advanced English proficiency


• Strong knowledge of accounts payable/receivable and contract compliance

#NL

$1,000 - $1,100 a month


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