Central Administrative Specialist Remote
hace 4 días
100% Remote
Monday to Friday, 8:00 AM – 5:00 PM CST
About the Position
The Central Administrative Specialist supports a portfolio of residential communities across multiple markets. This role ensures accuracy of resident financial statements, drives collections, oversees accounts receivable, and maintains professional, clear, and empathetic resident communication.
Key Responsibilities
• Resident Financial Management
• Oversee account statements and collections across properties
• Investigate charge discrepancies with Property Managers
• Prepare demand letters, notices, and Final Account Statements (FAS)
• Coordinate evictions and follow-ups with attorneys or third parties
• Support debt recovery and collaborate with agencies/vendors like Jetty
• Resident Communication & Support:
• Address escalated financial inquiries with clarity and empathy
• Issue notices and communications with on-site teams
• Monitor rental insurance compliance and follow-up
• Collect forwarding addresses at move-outs
• Maintain documentation for payment promises
• Accounts Receivable & Payable:
• Process payments, reconcile transactions
• Record charges, fees, and adjustments
• Manage security deposits: collection, refunds, reporting
• Oversee Jetty processes, reports, and verifications
• Apply and monitor applicable risk fees
• Operational Oversight:
• Audit lease agreements for consistency
• Configure recurring charges, billables, fee structures
• Support month-end closing and checklists
• Maintain documentation for internal controls and improvements
Qualifications & Requirements
• English Advanced
• 3–5 years residential property management experience focused on accounting or resident relations
• Knowledge of property management software (preferably OneSite/RealPage)
• Intermediate to advanced English proficiency
• Strong knowledge of accounts payable/receivable and contract compliance
#NL
$1,000 - $1,100 a month-
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