Field Network Technical Lead
hace 2 semanas
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ResponsibilitiesThe Opportunity
The Field Network Technical Lead acts as the key bridge between Network Delivery and Field Site Operations, ensuring stable, secure, and resilient network connectivity across North America field sites. This role proactively monitors performance, identifies improvement opportunities, and drives initiatives that enhance reliability, scalability, and operational efficiency.
The position is responsible for enforcing network standards, supporting delivery projects, and minimizing downtime by coordinating across engineering, operations, and managed service providers.
Your Impact
As Field Network Technical Lead your scope would consist of
- Partner with Network Delivery to ensure new site designs and implementations meet enterprise architecture, security, and operational standards.
- Review business requirements for greenfield sites and provide appropriate classification and design validation.
- Collaborate with Managed Service Providers (MSP) and Field Site Managers to implement network enhancements based on operational insights and incident trends.
- Conduct performance analysis to identify gaps, prioritize improvements, and validate deployment readiness.
- Travel to field sites across North America to assess infrastructure, ensure compliance with standards, and recommend optimizations.
- Manage network incident escalations, perform root cause analysis, and drive cross-functional coordination to restore services promptly.
- Provide expert-level support and guidance across LAN, Wireless, Routing, Switching, Security, and MSP management areas.
Who Are We Looking For?
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
- 5+ years of experience in network engineering, operations, or infrastructure support within large enterprise environments.
- Strong expertise in routing, switching, wireless, and security technologies.
- Hands-on experience with Cisco networking solutions and monitoring tools such as DNAC,
- ThousandEyes, or SolarWinds.
- Proven ability to collaborate across delivery, operations, and vendor teams to maintain network stability and performance.
- Excellent troubleshooting, analytical, and communication skills.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
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