Business Analyst

Overview
A Business Analyst (BA) acts as a bridge between business stakeholders and technical teams to identify reporting and analytics needs, analyze operational processes, and deliver data-driven solutions. The BA ensures that business goals are translated into accurate requirements and actionable insights through reports, dashboards, and analytics products that improve decision-making and operational efficiency.

All interviews will be conducted in English.
Responsibilities

• Requirements Gathering & Documentation

• Collaborate with business stakeholders to identify operational reporting needs, KPIs, and success criteria.

• Conduct interviews, workshops, and requirement sessions to capture functional and non-functional requirements.

• Document detailed business requirements, user stories, acceptance criteria, and process flows in tools such as Jira or Confluence.

• Data & Reporting Analysis

• Translate business needs into specifications for reports, dashboards, and analytics solutions.

• Work with data engineering and BI teams to validate source-to-report data mapping, ensuring accuracy and completeness.

• Analyze and profile source system data to confirm reporting feasibility and data quality.

• Stakeholder Engagement & Communication

• Act as a liaison between business units and technical teams, ensuring requirements are clearly understood and delivered.

• Present findings, insights, and recommendations in clear business language.

• Support stakeholder training and adoption of new reports, dashboards, or analytics solutions.

• Operational Reporting Development Support

• Partner with BI developers to design effective operational reports and dashboards (using tools such as Tableau, Power BI, or MicroStrategy).

• Perform functional testing and validation of developed reports against requirements.

• Ensure consistent use of business definitions, metrics, and reporting standards across deliverables.

• Process Improvement & Governance

• Identify opportunities for improving operational processes and reporting workflows.

• Support adherence to data governance, security, and compliance standards (e.g., HIPAA, PHI/PII safeguards in healthcare).

• Contribute to the development of reporting best practices and documentation standards.

• Complete all responsibilities as outlined in the annual performance review and/or goal setting.

• Complete all special projects and other duties as assigned.

Qualifications

• Education & Experience
• Fully bi-Lingual (both written and verbal).
• Bachelor's degree in Business, Data Analytics, Information Systems, or a related field (Master's preferred).
• 3+ years of experience as a Business Analyst, preferably in operational reporting, data analytics, or a healthcare payer environment.
• Experience working in Agile/SAFe environments with Epics, User Stories, and backlogs.
• Technical Skills
• Strong proficiency in requirement documentation tools (e.g., Jira, Confluence, MS Office/Visio).
• Working knowledge of SQL for querying and validating data.
• Familiarity with BI/reporting platforms such as Tableau, Power BI, or MicroStrategy. (Preferred).
• Understanding of data warehouses, relational databases (Oracle, Hadoop), and data pipelines (Preferred).

• Core Competencies

• Strong analytical and critical-thinking skills, with the ability to translate business questions into data-driven solutions.

• Excellent communication and presentation skills, able to engage both technical and non-technical audiences.
• Detail-oriented with a focus on accuracy, data quality, and documentation completeness.
• Ability to manage multiple priorities in a fast-paced operational reporting environment.
• Collaborative mindset with a focus on teamwork, transparency, and continuous improvement.

Base compensation ranges from $29,000 to $34,000 pesos per month. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.